Weekend Member Experience & Safety Lead

Socket.dev; Caledonia (MI); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Free YMCA Individual Membership

Retirement Savings

Paid Sick Time

Professional Growth

Employee Assistance Program (EAP)

Job summary

YMCA of Greater Grand Rapids Association is seeking a Manager on Duty (MOD) to welcome members, volunteers, and staff, and to support member goals within the facility. The MOD ensures safety, conducts, and age-appropriate operations during designated hours, including weekend shifts.

The role emphasizes promoting engagement, reporting activities to leadership, and guiding guests to join the YMCA while maintaining a clean, safe environment. Weekend hours and part-time status are specified.

Qualifications

• One-year certificate from college or technical school.
• 3–6 months of customer service, security, or supervision experience.
• Ability to interact with people of all backgrounds.
• Must be 18 years or older.
• Working knowledge of computers and various software.

Responsibilities

• Manage and document incidents and follow through in the facility.
• Model member engagement and service principles; remind staff of our cause and celebrate their role in fulfilling it while providing outstanding member service.
• Report branch activities and member success stories to leadership.
• Provide support to members and program participants.
• Tours prospective members and invite them to join.
• Maintain all areas in clean, presentable fashion.
• Ensure equipment is clean and safe.
• Enforce safety standards and policies.
• Perform other functions necessary for smooth operation of the YMCA.

Skills

Customer service

Supervision

Interpersonal skills

Education

Certificate (college/tech)

Job description

YMCA of Greater Grand Rapids Association is seeking a Manager on Duty (MOD) to welcome members, volunteers, and staff, and to support member goals within the facility. The MOD ensures safety, conducts, and age-appropriate operations during designated hours, including weekend shifts.

The role emphasizes promoting engagement, reporting activities to leadership, and guiding guests to join the YMCA while maintaining a clean, safe environment. Weekend hours and part-time status are specified.