Weekend Luxury Front Desk Concierge

Stratton Amenities; Naples (FL); On-site; USD 21,000 - 34,000; Full time

Job summary

Stratton Amenities in Naples, FL, seeks a reliable Front Desk Concierge to support a luxury residential community on weekends. This role focuses on a polished lobby presence, resident and guest interactions, and smooth front desk operations during assigned shifts.

You will greet residents and visitors, answer calls, manage access, coordinate with property management, and maintain logs. The position requires weekend availability, professional appearance, and the ability to work independently in a

Qualifications

• Experience in concierge, front desk, hospitality, or customer service preferred.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Reliable, punctual, and able to work independently.
• Ability to handle multiple tasks in a fast-paced environment.
• Basic computer proficiency and ability to learn property systems.

Responsibilities

• Maintain a professional, welcoming lobby presence at all times.
• Greet residents and guests, manage visitor access, and announce arrivals.
• Answer and route phone calls with proper etiquette.
• Handle packages, deliveries, and key control according to property procedures.
• Monitor building access and follow security protocols.
• Assist residents with requests, reservations, and general inquiries.
• Maintain accurate logs and reports for incidents, visitors, and deliveries.
• Coordinate with property management and coordinate issues when needed.
• Ensure the front desk and lobby remain clean, organized, and presentable.

Skills

Customer service

Communication

Professional appearance

Multitasking

Basic computer skills

Job description

Stratton Amenities in Naples, FL, seeks a reliable Front Desk Concierge to support a luxury residential community on weekends. This role focuses on a polished lobby presence, resident and guest interactions, and smooth front desk operations during assigned shifts.

You will greet residents and visitors, answer calls, manage access, coordinate with property management, and maintain logs. The position requires weekend availability, professional appearance, and the ability to work independently in a