Luxury Front Desk Concierge — Weekend Availability

Stratton Amenities; Chicago (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Stratton Amenities seeks a reliable Front Desk Concierge to support a luxury residential community. You will maintain a professional lobby presence, greet residents and guests, and manage visitor access with courteous, efficient service.

This role requires excellent communication, strong organization, and the ability to handle multiple tasks in a fast-paced environment. Weekend availability and a neat, professional appearance are essential to succeed in this position.

Qualifications

• Experience in concierge/front desk, hospitality, or customer service is preferred.
• Strong communication and interpersonal abilities.
• Must be available to work weekends consistently.

Responsibilities

• Maintain a professional, welcoming lobby presence.
• Greet residents and guests, manage visitor access, and announce arrivals.
• Answer and route phone calls with proper etiquette.
• Handle packages, deliveries, and key control per property procedures.
• Monitor building access and follow security protocols.
• Assist residents with requests, reservations, and general inquiries.
• Maintain accurate logs and reports for incidents, visitors, and deliveries.
• Coordinate with property management and escalate issues as needed.
• Ensure the front desk and lobby remain clean, organized, and presentable.

Skills

Communication skills

Interpersonal skills

Professional appearance

Reliability

Punctuality

Multitasking

Job description

Stratton Amenities seeks a reliable Front Desk Concierge to support a luxury residential community. You will maintain a professional lobby presence, greet residents and guests, and manage visitor access with courteous, efficient service.

This role requires excellent communication, strong organization, and the ability to handle multiple tasks in a fast-paced environment. Weekend availability and a neat, professional appearance are essential to succeed in this position.