Front Desk Concierge (Part-Time)

Stratton Amenities; Naples (FL); On-site; USD 21,000 - 34,000; Full time

Job summary

Stratton Amenities in Naples, FL, seeks a reliable Front Desk Concierge to support a luxury residential community on weekends. This role focuses on a polished lobby presence, resident and guest interactions, and smooth front desk operations during assigned shifts.

You will greet residents and visitors, answer calls, manage access, coordinate with property management, and maintain logs. The position requires weekend availability, professional appearance, and the ability to work independently in a

Qualifications

• Experience in concierge, front desk, hospitality, or customer service preferred.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Reliable, punctual, and able to work independently.
• Ability to handle multiple tasks in a fast-paced environment.
• Basic computer proficiency and ability to learn property systems.

Responsibilities

• Maintain a professional, welcoming lobby presence at all times.
• Greet residents and guests, manage visitor access, and announce arrivals.
• Answer and route phone calls with proper etiquette.
• Handle packages, deliveries, and key control according to property procedures.
• Monitor building access and follow security protocols.
• Assist residents with requests, reservations, and general inquiries.
• Maintain accurate logs and reports for incidents, visitors, and deliveries.
• Coordinate with property management and coordinate issues when needed.
• Ensure the front desk and lobby remain clean, organized, and presentable.

Skills

Customer service

Communication

Professional appearance

Multitasking

Basic computer skills

Job description

Naples, United States | Posted on 06/16/2026

Position Overview

Stratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community on weekends. This role is responsible for maintaining a strong lobby presence, managing resident and guest interactions, and ensuring smooth front desk operations during assigned shifts.

Key Responsibilities

• Maintain a professional, welcoming lobby presence at all times
• Greet residents and guests, manage visitor access, and announce arrivals
• Answer and route phone calls with proper etiquette
• Handle packages, deliveries, and key control according to property procedures
• Monitor building access and follow security protocols
• Assist residents with requests, reservations, and general inquiries
• Maintain accurate logs and reports for incidents, visitors, and deliveries
• Coordinate with property management and coordinate issues when needed
• Ensure the front desk and lobby remain clean, organized, and presentable

Qualifications

• Prior concierge, front desk, hospitality, or customer service experience preferred
• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Reliable, punctual, and able to work independently
• Comfortable handling multiple tasks in a fast-paced environment
• Basic computer proficiency and ability to learn property systems

Requirements

• Must be available to work weekends consistently
• Must be able to stand or sit for extended periods
• Must pass a background check

Compensation

• Competitive hourly rate based on experience

Equal Opportunity Employer

Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.