Weekend Logistics Account Manager – Growth & Revenue

Swift Transportation; Phoenix (AZ); On-site; USD 33,000 - 48,000; Full time

Job summary

Swift Transportation is seeking a Weekend Account Manager in Phoenix, AZ. The role is full-time with a Fri-Sat-Sun-Mon 6am-4pm schedule and pay range of $24.47–$34.95 hourly.

You will generate leads, manage customer relationships, and coordinate freight with internal teams to drive rapid growth. The position requires prior sales experience, a business-related degree or equivalent experience, and strong MS Office skills.

Qualifications

• Previous sales experience required.
• Transportation industry and/or 3PL knowledge preferred.
• Must be results oriented.
• Must possess exemplary telephone skills.
• Must be able to work in a fast-paced environment.
• Must possess a strong sense of urgency and purpose.
• Must be able to collaborate with others on team and across business functions.
• Must be proficient with MS Office Suite tools.
• Bachelors' in business or related field or equivalent combination of education and/or experience required.

Responsibilities

• Generate and convert leads and deliver growth by leveraging KNX resources, relationships, and market position.
• Identify opportunities to maximize revenue by collaborating with other lines of business to deliver best transit solution to customer (LH, IM or Logistics).
• Solicit freight from customers and prospects to drive rapid and sustainable growth.
• Monitor, bid and handle awarded freight by working with designated department personnel.
• Review contracts with existing customers and identify opportunities to solicit additional revenue.
• Serve as an extension of sales to increase customer business and opportunities by brokering to outside service providers.
• Provide quotes to customers for potential new lanes of business.
• Maintain focus on key performance indicators, reports, metrics and methods for ongoing measurement of customer performance and departmental success.
• Monitor Logistics Email Box and marketing campaigns to ensure timely lead follow-up and best-in-class customer service.
• Monitor and trace shipments from pick up to delivery, proactively notifying the customer of service issues.
• Maintain current reporting, contact information and key account notes through appropriate websites or other CRM tool(s).
• Achieve outbound call frequency objectives.
• Anticipate and facilitate problem resolution on all shipment issues to meet or exceed total satisfaction of customers and service providers.
• Assist designated department personnel with collection issues upon request.
• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
• Proactively work to assist others in achieving the organization's objectives.

Skills

Sales experience

Telephone skills

Collaboration

Urgency/drive

Results oriented

Education

Bachelor's in business or related field

Tools

MS Office Suite

Job description

Swift Transportation is seeking a Weekend Account Manager in Phoenix, AZ. The role is full-time with a Fri-Sat-Sun-Mon 6am-4pm schedule and pay range of $24.47–$34.95 hourly.

You will generate leads, manage customer relationships, and coordinate freight with internal teams to drive rapid growth. The position requires prior sales experience, a business-related degree or equivalent experience, and strong MS Office skills.