Weekend Inbound Phone Sales Specialist

Freddie Mac; Boston (MA); Remote; USD 45,000 - 74,000; Full time

Job summary

Join a mission-driven company in senior care as an inside sales representative, offering families tailored options and support. This role includes a competitive base salary, potential bonuses, and a comprehensive benefits package, while allowing for remote work flexibility.

Benefits

Comprehensive benefits package

Paid time off for work-life balance

401(k) with match

Qualifications

• Minimum two years of experience in inside sales or call centers.
• Proven history of exceeding sales targets.
• Strong typing skills and computer proficiency required.

Responsibilities

• Serve as an expert resource for families seeking senior care options.
• Handle inbound leads and conduct consultation calls.
• Act as a liaison between families and care providers.

Skills

Multitasking

Interpersonal Skills

Problem Solving

Sales Proficiency

Computer Skills

Tools

CRM Systems

Word

Excel

Job description

Employer Industry: Senior Care Advisory Services

Why consider this job opportunity:
- Base salary of $45,760 with on-target earnings of up to $74,000, including an uncapped variable bonus
- Comprehensive benefits package including 401(k) with match, dental, health, and vision insurance
- Paid time off for work-life balance
- Opportunity to work remotely from your home office
- Be part of a mission-driven company that values diversity, equity, and inclusion
- Engage in a growing industry while making a significant impact on families seeking senior care solutions

What to Expect (Job Responsibilities):
- Serve as an expert resource for families seeking senior care options, providing exceptional support aligned with the company mission
- Handle inbound, pre-screened leads from your home office as an inside sales representative
- Conduct in-depth initial consultation calls with families to assess their needs
- Educate families about tailored senior care options and connect them with suitable communities and providers
- Act as a liaison between families and senior housing communities or care providers to facilitate the process

What is Required (Qualifications):
- A minimum of two years of experience in inside sales or inbound call center roles
- Proven history of exceeding sales targets
- Ability to multitask effectively, including talking on the phone while taking notes
- Strong computer and typing skills, including proficiency in Word and Excel
- Must successfully complete the new hire training program

How to Stand Out (Preferred Qualifications):
- Experience in the senior care industry or related fields
- Familiarity with CRM systems and their navigation
- Excellent interpersonal skills to build rapport with families
- Ability to work flexible hours, including weekends and holidays
- Strong problem-solving skills to address family concerns effectively

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