Weekend Hospice Liaison: Referrals & Admissions

CROÍHEALTH, Inc.; Norwell (MA); In loco; USD 45.000 - 55.000; Part-time

Descrizione del lavoro

Croí Health, Inc. is seeking a capable Weekend Liaison to support new referrals and act as the primary liaison to patients, providers, and insurance case managers.

This part-time 24‑hour weekend role (Fri–Sun) offers bonus potential and a chance to impact home health services on the South Shore. The position requires 2+ years of hospice experience, 2+ years in administrative roles, and preferred bachelor's degree.

Competenze

• 2+ years of Hospice experience required.
• Bachelor’s degree preferred.
• 2+ years of administrative experience.
• Intake, or sales experience preferred.

Mansioni

• Establishes and develops relationships with staff, physicians, referral sources, patients, and family members to facilitate the referral/admission process and acts as liaison between all entities. Explains the types of care and services the Agency offers to patients and their families.
• Recruits referrals and coordinates with intake staff in assisting to coordinate admissions with the Agency’s daily workload.
• Assesses incoming patients’ physical, social, and psychosocial needs to ensure they meet the agency’s admission criteria. Consults with referral sources on complex patient discharges and coordinates patients’ care with the agency. Obtains financial information, as necessary, from the patient, the family, and the patient’s chart.
• Establishes open lines of communication with referral sources to promote good community relations. Works to provide service to existing accounts and strives to increase referral numbers. Responds to questions, complaints, and inquiries from patients, families, referral sources, and community providers as appropriate.
• Participates in appropriate professional, community organizations, and outreach activities.
• Reviews weekly Croí Health Admission Reports, records, and maintains on-going statistics, i.e., tracking referral sources, admissions, and insurers, and submits reports as requested/required.

Conoscenze

Intake experience

Sales experience

Administrative support

Communication skills

Formazione

Bachelor’s degree (preferred)

Descrizione del lavoro

Croí Health, Inc. is seeking a capable Weekend Liaison to support new referrals and act as the primary liaison to patients, providers, and insurance case managers.

This part-time 24‑hour weekend role (Fri–Sun) offers bonus potential and a chance to impact home health services on the South Shore. The position requires 2+ years of hospice experience, 2+ years in administrative roles, and preferred bachelor's degree.