Weekend & Holiday Ticket Window Specialist

Swain Resort

Northern, New York (KY, NY)

Hybrid

USD 23,000 - 25,000

Full time

4 days ago

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Job summary

Swain Resort is seeking a Ticket Window Cashier to provide friendly, accurate service for guests purchasing lift tickets, season passes, or other ticketed products. The role acts as a primary contact at the window and supports smooth resort operations.

This seasonal/part-time position also offers weekend and holiday scheduling, with a pay rate range of $16.50 to $18.00 per hour. Previous cashier or customer service experience is preferred, and strong communication skills are essential to succeed

Qualifications

Experience in cashier, retail, or customer service preferred.
Strong communication and interpersonal skills.
Detail-oriented and accurate with transactions.
Friendly, professional, and team-oriented attitude.
Able to stand for extended periods in a fast-paced environment.
Weekend and holiday availability required.

Responsibilities

Greet guests in a professional and welcoming manner.
Accurately process ticket, pass, and other product sales using the POS.
Handle cash, credit, and gift card transactions and balance cash drawers.
Provide information about ticket types, pricing, and promotions.
Assist guests with ticket pickup, exchanges, or upgrades.
Maintain organization and cleanliness at the ticket window.
Communicate with other Ticketing staff and Guest Services for smooth operations.
Follow safety, confidentiality procedures.
Assist with opening, closing, and end-of-day procedures.