Weekend Guest Support Specialist - Hospital Paging & Info

Boston Medical Center; Boston (MA); On-site; USD 25,000 - 30,000; Part time

Job summary

Boston Medical Center is seeking a part-time Guest Support Services associate to operate the hospital's telephone paging, alert and contingency recall systems under supervision. You will provide patient, services and staff information to the public, patients, and hospital personnel, and support on-call rotation for clinical staff.

The role requires strong communication, data entry, and the ability to work a weekend schedule with courteous interaction and attention to detail.

Qualifications

• High school education required.
• 6–12 months experience with telecommunications equipment and paging systems.

Responsibilities

• Operate hospital telephone paging, alert and contingency recall systems.
• Provide information to the general public, patients, staff.
• Maintain on-call/rotation schedule for clinical staff.
• Greet visitors and relay messages to appropriate personnel with courtesy and tact.

Skills

Data interpretation

Communication

Documentation check

Data entry

Patient interaction

Education

High School diploma

Job description

Boston Medical Center is seeking a part-time Guest Support Services associate to operate the hospital's telephone paging, alert and contingency recall systems under supervision. You will provide patient, services and staff information to the public, patients, and hospital personnel, and support on-call rotation for clinical staff.

The role requires strong communication, data entry, and the ability to work a weekend schedule with courteous interaction and attention to detail.