Weekend Guest Services & Patient Transporter

Vanderbilt University Medical Center; Nashville (TN); In loco; USD 36.000 - 48.000; Part-time

Descrizione del lavoro

Vanderbilt University Medical Center is seeking a Guest Services Associate to serve families, visitors and staff. You will assess guest needs and resolve issues to provide outstanding service.

Role includes patient transport and guest services duties on Sat-Sun 7-2:30pm, with interaction across patients, physicians and colleagues. You will support patients and visitors, coordinate information flow, and participate in ongoing service improvements while upholding confidentiality and quality

Competenze

• High School Diploma or GED required.
• Minimum 3 years of relevant work experience.
• Excellent customer service and communication skills.

Mansioni

• Provides information, resources, and directions to patients and visitors.
• Facilitates communication between patients, visitors, physicians, and staff.
• Contributes to process improvement initiatives and shared decision making.
• The responsibilities listed are a general overview and additional duties may be assigned.

Conoscenze

Customer Service

Communication

Problem Solving

Formazione

High School Diploma or GED

Descrizione del lavoro

Vanderbilt University Medical Center is seeking a Guest Services Associate to serve families, visitors and staff. You will assess guest needs and resolve issues to provide outstanding service.

Role includes patient transport and guest services duties on Sat-Sun 7-2:30pm, with interaction across patients, physicians and colleagues. You will support patients and visitors, coordinate information flow, and participate in ongoing service improvements while upholding confidentiality and quality