Weekend Patient Transport & Guest Services Rep

Montgomery College; Nashville (TN); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Vanderbilt Health is seeking a Weekend Transporter in Nashville to serve as a primary resource for families, visitors and staff. This part-time role involves patient transport and guest services duties on Saturdays and Sundays, 7:00 AM to 2:30 PM, with opportunities to contribute to customer service excellence.

The position emphasizes professionalism, confidentiality, and teamwork within the Patient & Guest Services team, supporting a superior patient and visitor experience across the

Qualifications

• Provide information, resources and directions to patients/visitors.
• Demonstrate professional hospitality and effective communication.
• Collaborate with staff to support guest services and patient experience.

Responsibilities

• Assist patients/visitors with information, resources and directions.
• Facilitate communication between patients, visitors, physicians and staff.
• Support process improvement initiatives and participate in shared decision making.
• Maintain privacy and confidentiality of patient information.

Skills

Customer service

Communication

Guest relations

Education

High School Diploma or GED

Job description

Vanderbilt Health is seeking a Weekend Transporter in Nashville to serve as a primary resource for families, visitors and staff. This part-time role involves patient transport and guest services duties on Saturdays and Sundays, 7:00 AM to 2:30 PM, with opportunities to contribute to customer service excellence.

The position emphasizes professionalism, confidentiality, and teamwork within the Patient & Guest Services team, supporting a superior patient and visitor experience across the