Weekend Front Desk Specialist - Welcome & Admin Pro

The Emerald Peek Rehabilitation and Nursing Center; City of Peekskill (NY); On-site; USD 20,000 - 29,000; Full time

Job summary

The Emerald Peek Rehabilitation and Nursing Center is seeking a Front Desk Receptionist to manage clerical duties, greet visitors, answer inquiries, and provide information about the facility.

This role requires basic computer skills, proficiency with Microsoft Office, and clear English communication. You will operate the switchboard, schedule appointments, process mail, and support admissions coordination on weekends and holidays.

Qualifications

• Education: Must possess a high school diploma or equivalent.
• Experience: Computer experience required. Knowledge of Microsoft Office is preferred. Must be able to read, write, speak and understand the English language. Familiarity with phone consoles preferred.

Responsibilities

• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to destinations.
• Telephone conversations, email, writing letters and memos, and face to face discussions with individuals and/or team.
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Maintain a functioning filing system for records within your job duties.
• Schedule appointments and/or provide tours.
• Perform various clerical duties as directed.
• Release information in accordance with established policies and procedures.
• Monitor the entrance of residents going in and out the front door.
• Ensure administrative functions are carried out promptly for an efficient operation within your job responsibilities.
• Assure that your office space is maintained in a clean and safe manner and that necessary equipment and supplies are maintained to perform required duties.
• Assist in standardizing the methods in which work will be accomplished as new duties are assigned or current duties are changed.
• Perform Administrative requirements such as completing necessary forms, reports, etc.; as directed by the Admissions Coordinator.
• Provide information to resident/families as necessary, or refer to appropriate department or agency.
• Type and prepare confidential reports/spreadsheets.
• Assist in solving operational problems that may arise within your job responsibilities as directed.

Skills

Customer service

Communication

English fluency

Clerical work

Education

High school diploma

Tools

Microsoft Office

Phone consoles

Job description

The Emerald Peek Rehabilitation and Nursing Center is seeking a Front Desk Receptionist to manage clerical duties, greet visitors, answer inquiries, and provide information about the facility.

This role requires basic computer skills, proficiency with Microsoft Office, and clear English communication. You will operate the switchboard, schedule appointments, process mail, and support admissions coordination on weekends and holidays.