Weekend Front Desk Receptionist — Warm Guest Experience

Excelsior Care Group; Port Charlotte (FL); On-site; USD 21,000 - 23,000; Part time

Job summary

Sun Harbor is seeking a friendly Receptionist to be the first point of contact for visitors, residents, and staff. This weekend role supports front desk operations and creates a welcoming environment while maintaining professionalism.

The ideal candidate will have strong communication skills, basic computer proficiency, and the ability to manage a multi-line phone system. Join our team to contribute to a smooth, supportive facility atmosphere.

Qualifications

• High school diploma or GED required.
• Strong communication and professional phone etiquette.
• Experience with multi-line phone systems preferred.
• Basic computer skills and English literacy.

Responsibilities

• Answer incoming calls, determine the nature of each call, and direct to the appropriate individual or department.
• Take and relay messages or transfer calls to voicemail when necessary.
• Provide general information about the facility, including directions and services.
• Operate telephone and paging systems efficiently.
• Assist residents without personal phones by coordinating calls through nursing units.
• Respond to internal requests and locate staff via paging system.
• Greet visitors and guide them to the appropriate office or resident room.
• Offer assistance and refreshments to guests waiting for administrative staff, as appropriate.
• Ensure all visitors follow facility policies and procedures.
• Monitor front entrance for resident safety, including elopement risk.
• Oversee visitor sign-in and access control procedures.

Skills

Communication

Telephone etiquette

Multi-line phone

Computer literacy

English proficiency

Decision making

Willingness to learn

Education

High school diploma or GED

Job description

Sun Harbor is seeking a friendly Receptionist to be the first point of contact for visitors, residents, and staff. This weekend role supports front desk operations and creates a welcoming environment while maintaining professionalism.

The ideal candidate will have strong communication skills, basic computer proficiency, and the ability to manage a multi-line phone system. Join our team to contribute to a smooth, supportive facility atmosphere.