Weekend Front Desk Guest Service Associate (Part-Time)

Newport Hospitality Group; Northern (KY); Hybrid; USD 19,000 - 28,000; Part time

Benefits offered by this job

Insurance (health, dental, vision)

Paid time off

401K retirement plan

DailyPay

Team member hotel rates

Job summary

Newport Hospitality Group is seeking a friendly Guest Service Representative (GSR) to join our front desk team in Kentucky. The role involves welcoming guests, checking in/out, answering inquiries, and helping resolve issues to ensure a positive stay.

The ideal candidate has excellent customer service, strong communication, and the ability to work in a fast-paced environment. Part-time schedule (Fri–Sun) with 16–24 hours weekly; pay starts at $17 per hour.

Qualifications

• Excellent customer service is required.
• Strong communication and interpersonal abilities are essential.
• Attention to detail and problem-solving skills are important.
• Ability to work in a fast-paced environment and adapt to evolving needs.

Responsibilities

• Check guests in and out of the property.
• Handle guest inquiries and provide information about the local area.
• Assist with resolving guest complaints and issues.
• Process payments and maintain accurate records.
• Collaborate with team members to ensure guest satisfaction.

Skills

Excellent customer service

Strong communication

Interpersonal abilities

Attention to detail

Fast-paced environment

Customer-facing experience

Job description

Newport Hospitality Group is seeking a friendly Guest Service Representative (GSR) to join our front desk team in Kentucky. The role involves welcoming guests, checking in/out, answering inquiries, and helping resolve issues to ensure a positive stay.

The ideal candidate has excellent customer service, strong communication, and the ability to work in a fast-paced environment. Part-time schedule (Fri–Sun) with 16–24 hours weekly; pay starts at $17 per hour.