Weekend Front Desk Coordinator - Behavioral Health

Universal Health Services; Benton (AR); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Rivendell Behavioral Health Services is seeking a weekend Receptionist to greet guests, answer calls, and support patient admissions in Benton, AR.

Strong customer service, 40 WPM typing, and solid organizational skills are required. The role involves switchboard duties, enforcing Covid protocols, and coordinating visitor flow with the nursing staff. Training will be provided as needed.

Qualifikationen

• A minimum of a high school education or GED.
• Prior switchboard experience is preferred.
• Typing speed of 40 WPM or better.
• General office and phone skills with strong organization and written communication.

Aufgaben

• Greet and welcome all guests and respond to their needs.
• Provide coverage for the switchboard and direct calls to the appropriate staff.
• Enforce Covid protocols to protect patients and staff.
• Distribute initial paperwork to admissions for assessment.
• Notify Nursing Dept. of discharges and verify ID of family members picking up patients.
• Coordinate visitors and manage family visitations.
• Complete training as required, potentially in 2–3 hour increments.

Kenntnisse

Interpersonal skills

Customer service

Phone skills

Typing 40 WPM

Organization

Ausbildung

High school diploma or GED

Jobbeschreibung

Rivendell Behavioral Health Services is seeking a weekend Receptionist to greet guests, answer calls, and support patient admissions in Benton, AR.

Strong customer service, 40 WPM typing, and solid organizational skills are required. The role involves switchboard duties, enforcing Covid protocols, and coordinating visitor flow with the nursing staff. Training will be provided as needed.