Weekend Front Desk Concierge

FirstService Residential; Town of Florida (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Full comprehensive benefits

401k with company match

Job summary

FirstService Residential is seeking a Front Desk Associate in New York to greet residents and guests, monitor access, and respond to emergencies with professionalism. The role requires strong communication skills and the ability to manage daily logs and forms while maintaining a safe environment.

As a full-time team member, you will use computer systems to track data, support residents, and coordinate with on-site management. Weekend shifts and travel for training may be required.

Qualifications

• High school diploma or equivalent preferred.
• College courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy and information systems knowledge preferred.
• Strong written and verbal communication, with multilingual ability favorable.

Responsibilities

• Greet residents and direct guests and invitees.
• Monitor and operate access control systems and security controls.
• Respond to emergencies in a timely and efficient manner.
• Maintain daily logs, records, and forms.
• Provide excellent customer service and support to residents.
• Assist on-site property manager with assigned duties.

Skills

Customer service

Communication skills

Multilingual

Computer literacy

Written and verbal communication

Education

High school diploma or equivalent

College courses in business or hospitality

Job description

FirstService Residential is seeking a Front Desk Associate in New York to greet residents and guests, monitor access, and respond to emergencies with professionalism. The role requires strong communication skills and the ability to manage daily logs and forms while maintaining a safe environment.

As a full-time team member, you will use computer systems to track data, support residents, and coordinate with on-site management. Weekend shifts and travel for training may be required.