Weekend Front Desk Associate for HOA Community

Associa; Fuquay-Varina (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Associa Carolinas is seeking a part-time Front Desk Associate to support weekend shifts (Sat/Sun) and occasional weekday coverage. The role includes greeting residents, contractors, and guests, and assisting with portal-based payments and event sign-ups.

Shift hours are 8am-4pm or 2pm-10pm. We value customer service, clear communication, and teamwork in a fast-paced community environment.

Qualifications

• High school diploma or GED equivalent is required.
• Customer service oriented with excellent written and spoken communication skills.
• Takes ownership with attention to detail and can work in a fast-paced environment.
• Collaborative team member who works well with others.

Responsibilities

• Greet homeowners, visitors, contractors, and vendors at the front desk.
• Research and respond to inquiries in person, by phone, and by email.
• Assist homeowners navigating online portals to pay monthly fees, register for events, and enter work orders.
• Manage front desk emails and keep residents informed about HOA rules, news, and events.
• Check-in guests and provide information, forms, and directions.
• Monitor pools to ensure HOA rules are followed.
• Perform other duties as requested.

Skills

Customer service

Communication skills

Attention to detail

Team player

Fast-paced environment

Education

High school diploma or GED

Job description

Associa Carolinas is seeking a part-time Front Desk Associate to support weekend shifts (Sat/Sun) and occasional weekday coverage. The role includes greeting residents, contractors, and guests, and assisting with portal-based payments and event sign-ups.

Shift hours are 8am-4pm or 2pm-10pm. We value customer service, clear communication, and teamwork in a fast-paced community environment.