Customer Service Associate (part time, Sat. & Sun)

Associa; Durham (NC); On-site; USD 20,664 - 27,552; Part time

Job summary

Associa Carolinas is seeking a part-time customer service associate to support residents at a Durham, NC community. The role involves welcoming residents and guests, performing administrative tasks, and coordinating clubhouse reservations.

Ideal candidates will have proficient MS Office skills, strong communication, and 0–3 years of related experience. High school diploma or GED required. This is a part-time, on-site position with weekend and weekday shifts.

Qualifications

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc).
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• High school diploma required (GED accepted).
• 0 - 3 years of directly related or closely related experience.
• Previous customer service experience preferred.

Responsibilities

• Welcomes homeowners/guests/vendors/new customers to community.
• Performs various administrative/managerial tasks in support of HOA's mission.
• Creates a positive experience for homeowners and guests by attending to needs and answering questions.
• Coordinating clubhouse reservations and access.
• Other duties as assigned.

Skills

MS Office

Communication

Time management

Self-motivation

Team player

Education

High School Diploma or GED

Tools

MS Office

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Associa Carolinas is looking for a part-time customer service associate to work at one of our active communities in the Durham, NC area. This position would help support residents at the community’s Activity Center.

Work Schedule

• Sat. and Sun. 9am-5pm
• Weekday, 9am-5pm

Duties

• Welcomes homeowners/guests/vendors/new customers to community.
• Performs various administrative/managerial tasks in support of HOA's mission.
• Creates a positive experience for homeowners and guests by attending to needs and answering questions.
• Coordinating clubhouse reservations and access
• Other duties as assigned.

Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc).
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• High school diploma High School Diploma or GED Required
• 0 - 3 years of directly related or closely related experience
• Previous customer service experience preferred.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.