Weekend Front Desk Agent - Part-Time Guest Services Pro

DHS Brand; Reston (VA); On-site; USD 23,419 - 26,174; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Leaves of absence

Retirement plans

Paid time off

Job summary

Donohoe Hospitality Services is seeking a Front Desk Agent for the Reston property. This role handles guest check-in/out, reservations, and guest inquiries with a focus on service quality.

The position supports a weekend Friday–Sunday schedule with competitive hourly pay and a comprehensive benefits package. The hotel operates 24/7 and emphasizes guest satisfaction and professional standards.

Qualifications

• Excellent communication and interpersonal abilities.
• Ability to stand for extended periods and work in a fast-paced setting.
• Maintain composure and good judgment in challenging situations.

Responsibilities

• Check guests in and out per brand standards.
• Inform guests about facilities, policies, and services.
• Handle the hotel phone system and take messages.
• Take, modify, and cancel reservations.
• Address inquiries, requests, and complaints with departments.
• Perform cashier duties and post charges to guest accounts.
• Issue alerts to housekeeping/maintenance for issues.
• Follow security procedures and ensure front-office cleanliness.

Skills

Communication

Interpersonal skills

Stamina

Fast-paced environment

Job description

Donohoe Hospitality Services is seeking a Front Desk Agent for the Reston property. This role handles guest check-in/out, reservations, and guest inquiries with a focus on service quality.

The position supports a weekend Friday–Sunday schedule with competitive hourly pay and a comprehensive benefits package. The hotel operates 24/7 and emphasizes guest satisfaction and professional standards.