Weekend Family Advocate - Trauma-Informed Case Manager

Centerboard; Melrose (MA); On-site; USD 23,000 - 33,000; Part time

Job summary

Centerboard in Melrose, MA is seeking a part-time Family Advocate to support teen parents and children in a residential setting. The Advocate will manage caseloads, provide consistent advocacy, and help families work toward treatment goals.

The ideal candidate has experience with youth in residential or similar settings, strong communication skills, and a commitment to trauma-informed, culturally responsive, family-centered services. Weekend shifts are required.

Qualifications

• Required: High School Diploma and experience working with youth in a residential or similar setting.
• Preferred: Some college or a bachelor’s degree.
• Preferred: Spanish-speaking.
• Strong communication, organization, flexibility, and professionalism are essential.
• Must build healthy, positive relationships with youth and support a trauma-informed, inclusive environment.
• Valid driver’s license and clean driving record required; must use personal vehicle when agency transport isn’t available.

Responsibilities

• Case Management: Complete intakes, assessments, weekly meetings, goal tracking, treatment plans, and referrals for assigned families.
• Documentation: Maintain accurate records (progress notes, communication logs, incident reports, medication logs, etc.).
• Safety & Supervision: Ensure resident and facility safety at all times; lead structured activities and enforce program rules.
• Crisis Response: Intervene using trauma-informed strategies and report concerns promptly.
• Daily Support: Transport residents, assist with chores, supervise childcare, and encourage life skills development.
• Relationship Building: Engage families with respect, compassion, and consistency while supporting transitional care and aftercare planning.
• Facility Oversight: Conduct room searches, fire drills, and random drug tests; clean and maintain shared spaces.
• Collaboration: Communicate effectively with team members, supervisors, and external collaterals.
• Medication Administration: Follow all MAP guidelines for safe, documented medication distribution.
• Training & Compliance: Attend required trainings and help onboard new staff when needed

Skills

Communication

Organization

Flexibility

Professionalism

Education

High School Diploma

Some college or Bachelor's degree

Job description

Centerboard in Melrose, MA is seeking a part-time Family Advocate to support teen parents and children in a residential setting. The Advocate will manage caseloads, provide consistent advocacy, and help families work toward treatment goals.

The ideal candidate has experience with youth in residential or similar settings, strong communication skills, and a commitment to trauma-informed, culturally responsive, family-centered services. Weekend shifts are required.