Overnight Trauma-Informed Family Advocate

Centerboard Inc; Melrose (MA); On-site; USD 23,000 - 33,000; Full time

Job summary

Centerboard Inc., Melrose, MA, is seeking a Family Advocate for the overnight shift. The role involves caseload management for up to four families, documentation, safety supervision, crisis response, and daily support while fostering a trauma-informed, nurturing environment.

The position requires a High School Diploma and experience with youth in residential settings; some college or a bachelor’s degree is preferred. Valid driver's license and reliable transportation are needed.

Qualifications

• Required: High School Diploma and experience working with youth in a residential or similar setting.
• Preferred: Some college or a bachelor’s degree.
• Strong communication, organization, flexibility, and professionalism are essential.
• Must build healthy, positive relationships with youth and support a trauma-informed, inclusive environment.
• Valid driver’s license and clean driving record required; must use personal vehicle when agency transport isn’t available.

Responsibilities

• Case Management: Complete intakes, assessments, weekly meetings, goal tracking, treatment plans, and referrals for assigned families.
• Documentation: Maintain accurate records (progress notes, communication logs, incident reports, medication logs, etc.).
• Safety & Supervision: Ensure resident and facility safety at all times; lead structured activities and enforce program rules.
• Crisis Response: Intervene using trauma-informed strategies and report concerns promptly.
• Daily Support: Transport residents, assist with chores, supervise childcare, and encourage life skills development.
• Relationship Building: Engage families with respect, compassion, and consistency while supporting transitional care and aftercare planning.
• Facility Oversight: Conduct room searches, fire drills, and random drug tests; clean and maintain shared spaces.
• Collaboration: Communicate effectively with team members, supervisors, and external collaterals.
• Medication Administration: Follow all MAP guidelines for safe, documented medication distribution.
• Training & Compliance: Attend required trainings and help onboard new staff when needed.
• Overnight Shift Duties: Conduct hourly bed checks and safety rounds; clean and restock the facility; provide morning transportation.

Skills

Communication

Organization

Flexibility

Professionalism

Trauma-Informed Approach

Driving

Education

High School Diploma

Some college or Bachelor’s degree

Job description

Centerboard Inc., Melrose, MA, is seeking a Family Advocate for the overnight shift. The role involves caseload management for up to four families, documentation, safety supervision, crisis response, and daily support while fostering a trauma-informed, nurturing environment.

The position requires a High School Diploma and experience with youth in residential settings; some college or a bachelor’s degree is preferred. Valid driver's license and reliable transportation are needed.