Weekend & Evening Online Order Fulfillment Specialist

Whole Foods Market IP. L.P.; Winston-Salem (NC); On-site; USD 21,000 - 33,000; Part time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market is seeking In-Store Shopper to support and prepare customer orders for delivery and pickup. You will shop throughout the store for everyday goods, with a flexible schedule including Saturdays, Sundays, early mornings, and evenings.

Shoppers with the ability to work nights, weekends and holidays are preferred. Join the Customer Service & E-Commerce teams to fulfill orders efficiently using handheld devices, maintain order accuracy, and provide excellent customer service in a

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to work in high demand / peak hours.
• Willingness and ability to cross-train to support other teams and tasks.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Customer service

Multi-tasking

Flexible availability

Clear communication

Team collaboration

Education

High school diploma

Tools

Handheld devices

Job description

Whole Foods Market is seeking In-Store Shopper to support and prepare customer orders for delivery and pickup. You will shop throughout the store for everyday goods, with a flexible schedule including Saturdays, Sundays, early mornings, and evenings.

Shoppers with the ability to work nights, weekends and holidays are preferred. Join the Customer Service & E-Commerce teams to fulfill orders efficiently using handheld devices, maintain order accuracy, and provide excellent customer service in a