Grocery Order Fulfillment Specialist — Flexible Hours

Whole Foods Market IP. L.P.; Sudbury (MA); On-site; USD 23,419 - 34,440; Part time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Job summary

Whole Foods Market is seeking an In-Store Shopper to support and prepare customer orders for delivery or pickup. You’ll shop throughout the store for produce, meat, dairy, and more, with a flexible schedule including weekends, early mornings, and holidays.

Shoppers who can work Saturday and Sunday are especially valued. Responsibilities include fulfilling online orders with accuracy, learning product knowledge, and maintaining a positive, courteous environment while supporting various checkout

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Willingness and ability to cross-train to support other teams and tasks.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Customer service

Multitasking

Flexibility

English proficiency

Teamwork

Communication

Education

High school diploma or equivalent

Tools

Handheld scanner

Job description

Whole Foods Market is seeking an In-Store Shopper to support and prepare customer orders for delivery or pickup. You’ll shop throughout the store for produce, meat, dairy, and more, with a flexible schedule including weekends, early mornings, and holidays.

Shoppers who can work Saturday and Sunday are especially valued. Responsibilities include fulfilling online orders with accuracy, learning product knowledge, and maintaining a positive, courteous environment while supporting various checkout