Online Grocery Order Fulfillment Specialist

Whole Foods Market; Northbrook (IL); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market seeks an in-store shopper to prepare customer orders for delivery or pickup. You’ll shop throughout the store for produce, meat, dairy, and more, with flexible shifts including weekends, nights, and holidays.

Strong customer service and ability to work in a fast-paced retail environment are essential. Responsibilities include accurate order fulfillment, product knowledge, and collaboration with the team.

Qualifications

• High school diploma or equivalent preferred.
• Sufficient English language proficiency to prepare and shop customer orders.
• No retail experience required.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Fulfills online orders efficiently using handheld technology.
• Ensure product and order accuracy through quality checks.
• Learn product knowledge and customer service standards.
• Maintain organized staging area and handle returns and pickups.
• Comply with age verification for restricted items.
• Assist customers with inquiries and store information.
• Stay informed about promotions and events.
• Contribute to a positive work environment.
• Attend all leadership meetings and daily huddles.
• Support various checkout options, store formats, and product assortment.

Skills

Customer service

Problem solving

Communication

Multi-tasking

Flexible schedule

Education

High school diploma or equivalent

Tools

Handheld devices

Job description

Whole Foods Market seeks an in-store shopper to prepare customer orders for delivery or pickup. You’ll shop throughout the store for produce, meat, dairy, and more, with flexible shifts including weekends, nights, and holidays.

Strong customer service and ability to work in a fast-paced retail environment are essential. Responsibilities include accurate order fulfillment, product knowledge, and collaboration with the team.