In-Store Shopper — Online Orders & Weekend Flex

Whole Foods Market IP. L.P.; Hingham (MA); On-site; USD 22,041 - 34,440; Full time

Benefits offered by this job

Whole Benefits

Store discount

Job summary

Whole Foods Market is seeking an In-Store Shopper to prepare customer orders for delivery or pickup. The role supports and shops throughout the store, handling a variety of goods and working peak hours including weekends, early mornings, and holidays.

A flexible schedule is essential to meet customer needs and business demands. Responsibilities include fulfilling orders accurately, verifying items, learning product knowledge, and assisting customers with inquiries while maintaining a positive,

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to work in high demand / peak hours.
• Willingness and ability to cross-train to support other teams and tasks.
• Adaptability to learn new technology-driven solutions.
• Thrive in a fast-paced retail environment.
• Clear communication and team collaboration skills.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Customer service

Detail-oriented

Flexible hours

Adaptability

Cross-training

Tech-savvy

Fast-paced environment

Communication

Education

High school diploma or equivalent

Job description

Whole Foods Market is seeking an In-Store Shopper to prepare customer orders for delivery or pickup. The role supports and shops throughout the store, handling a variety of goods and working peak hours including weekends, early mornings, and holidays.

A flexible schedule is essential to meet customer needs and business demands. Responsibilities include fulfilling orders accurately, verifying items, learning product knowledge, and assisting customers with inquiries while maintaining a positive,