Weekend Employee Experience & Talent Coordinator

New Hope Treatment Centers; Rock Hill (SC); On-site; USD 40,000 - 55,000; Full time

Job summary

New Hope Treatment Centers in Rock Hill, SC, is seeking an Employee Experience & Talent Coordinator to manage weekend staffing operations and provide administrative support. This role involves coordinating staffing, greeting visitors, and assisting with onboarding and training efforts.

The ideal candidate will have strong organizational skills, experience in staffing or HR support, and proficiency in Microsoft Office. This position is critical for effective communication and employee support within the organization.

Qualifications

• High school diploma or equivalent required; Associate degree preferred.
• Experience in staffing or HR administrative support preferred.
• Proficiency in Microsoft Office Suite and Paycom preferred.

Responsibilities

• Coordinate weekend staffing coverage and fill open shifts.
• Greet and assist visitors and manage reception area.
• Assist with interviews, onboarding, and training coordination.
• Respond to employee inquiries and maintain confidentiality.

Skills

Organizational skills

Multitasking

Problem-solving

Communication skills

Education

High school diploma

Associate degree in Human Resources or related field

Tools

Microsoft Office Suite

Paycom

Job description

Position Summary

Since our opening in 1987, New Hope Treatment Centers has been a welcoming place for young people in moments of crisis. The Employee Experience & Talent Coordinator is responsible for coordinating weekend staffing operations while providing front desk and administrative support to the Employee Experience & Talent (EE&T) department. This role ensures adequate staffing coverage, supports onboarding and employee‑related processes, and serves as a key point of contact for employees, visitors, and leadership.

Staffing Coordination

• Coordinate weekend staffing coverage across all programs and fill open shifts as needed.
• Approve shift trades, schedule changes, and work requests.
• Process time‑off requests and maintain staff availability records.
• Monitor time and attendance records and resolve discrepancies.
• Participate in staffing calls and complete related reports and follow‑up communication.
• Manage staffing‑related phone calls and training follow‑ups.
• Collaborate with supervisors and managers regarding staffing needs and scheduling changes.

Front Desk Operations

• Greet and assist visitors, employees, and vendors professionally.
• Answer and direct incoming phone calls.
• Manage visitor sign‑in/sign‑out procedures and issue visitor badges.
• Maintain reception and visitation areas in an organized and professional manner.
• Coordinate visitation schedules and room availability.
• Sort and distribute mail, packages, and deliveries.
• Complete opening and closing procedures for visitation rooms.
• Communicate parking violations according to established procedures.

Administrative Support

• Assist with interviews, orientations, onboarding, and training coordination.
• Prepare interview packets, new hire documentation, and employee records.
• Coordinate training invitations and onboarding follow‑up tasks.
• Update and distribute weekly reports and departmental communications.
• Perform general clerical and administrative support duties.

Communication & Employee Support

• Serve as a liaison between employees and departments to support effective communication.
• Respond to employee inquiries and direct staff to appropriate resources.
• Maintain confidentiality and professionalism in all interactions.

Qualifications

• High school diploma or equivalent required; Associate degree in Human Resources, Business Administration, or related field preferred.
• Experience in staffing, scheduling, front desk operations, or HR administrative support preferred.
• Strong organizational, multitasking, and problem‑solving skills.
• Proficiency in Microsoft Office Suite and Paycom preferred.
• Excellent verbal and written communication skills.
• Ability to handle confidential information with professionalism.