Weekend Dispatcher & Customer Service Specialist

Vital Delivery Solutions; Taft Corners (VT); On-site; USD 26,174 - 28,929; Part time

Job summary

Vital Delivery Solutions in Burlington/Williston, VT is seeking a part-time dispatcher/customer service representative to join our team. The role covers weekend shifts from 6am to 6pm and involves handling calls, emails, and dispatching deliveries using our software.

The ideal candidate is reliable, detail-oriented, and customer-focused. Prior experience is helpful but not required; all training will be provided, and you must maintain a clean driving record and a professional demeanor in

Qualifications

• Must be reliable and dependable.
• Excellent written and verbal communication skills.
• Comfortable with using a smart phone.
• Attention to detail and problem-solving skills.
• Be able to work independently.
• Must have a clean driving record.
• Must have clean criminal history.
• Must provide proof of valid driver's license.
• Must be able to lift up to 50 lbs.

Responsibilities

• Answer incoming calls
• Manage incoming emails
• Bill and dispatch deliveries using software
• Manage and monitor dispatch screen and deadlines
• Assist drivers with questions
• Verify and file completed paperwork
• Provide customers with excellent customer service
• Complete a daily shift checklist

Skills

Customer service

Communication skills

Attention to detail

Problem solving

Teamwork

Ability to work independently

Tools

Dispatch software

Microsoft Office

Job description

Vital Delivery Solutions in Burlington/Williston, VT is seeking a part-time dispatcher/customer service representative to join our team. The role covers weekend shifts from 6am to 6pm and involves handling calls, emails, and dispatching deliveries using our software.

The ideal candidate is reliable, detail-oriented, and customer-focused. Prior experience is helpful but not required; all training will be provided, and you must maintain a clean driving record and a professional demeanor in