Evening Dispatcher & Customer Service Specialist

Vital Delivery Solutions; Londonderry (NH); On-site; USD 24,796 - 27,552; Full time

Job summary

Vital Delivery Solutions is seeking a Customer Service Coordinator / Dispatcher in Londonderry, NH. This full-time role runs Monday to Friday, 2:30pm–10:30pm, handling calls, emails, and dispatch tasks to ensure on-time deliveries.

The ideal candidate is reliable, detail-oriented, and proficient in communication. Training is provided; prior experience helps but is not required. Enjoy a hands-on role with opportunities to grow in a fast-paced logistics team.

Qualifications

• Prior dispatcher or customer service experience preferred but not required.
• Must be reliable with attention to detail and strong communication.
• Ability to learn quickly and adapt in a fast-paced environment.
• Must provide valid driver’s license and have clean driving/criminal history.

Responsibilities

• Answer incoming calls
• Manage incoming emails
• Bill and dispatch deliveries using software
• Manage and monitor dispatch screen and deadlines
• Assist drivers with questions
• Verify and file completed paperwork
• Provide customers with excellent customer service
• Complete a daily shift checklist

Skills

Customer service

Communication

Attention to detail

Problem solving

Independence

Reliability

Tools

Microsoft Office

Job description

Vital Delivery Solutions is seeking a Customer Service Coordinator / Dispatcher in Londonderry, NH. This full-time role runs Monday to Friday, 2:30pm–10:30pm, handling calls, emails, and dispatch tasks to ensure on-time deliveries.

The ideal candidate is reliable, detail-oriented, and proficient in communication. Training is provided; prior experience helps but is not required. Enjoy a hands-on role with opportunities to grow in a fast-paced logistics team.