Weekend Data Center Operator - IBM iSeries & Backup Ops

Universal Health Services; King of Prussia (PA); On-site; USD 42,000 - 66,000; Full time

Job summary

Universal Health Services, Inc. (UHS) in King of Prussia, PA is seeking a Computer Operator to monitor the IBM iSeries system, servers and hardware in the Corporate Data Center, and ensure OpenLink interfaces communicate properly.

The role focuses on system monitoring, responding to alerts, and providing first-level user support, including backup operations and BRMS tape management. This position requires a high school diploma, 1–3 years of related experience, and good communication and

Qualifications

• High School Diploma or equivalent required.
• 1-3 years of related experience required.
• Basic working knowledge of the operation of multiple computing systems such as IBM System i and Microsoft Windows-based PCs and servers.
• Basic working knowledge of wide area and local area networking sufficient to recognize and respond to network related trouble.
• Familiar with Microsoft Word, Excel and Outlook sufficient to create or edit basic documents or open and navigate through existing documents for reference to instructions.
• Good verbal and written communications skills to speak and correspond with customers and colleagues.
• Good customer service skills with ability to remain professional and courteous in stressful situations.
• Duties are performed during an assigned 8-hour shift and may vary depending upon the shift and system work schedule.
• May be required to work scheduled company paid holidays.
• May be required to work other shifts in order to provide coverage for other Operator(s), as needed.
• May be required to work extra hours as needed to support IS Operations or attend training.

Responsibilities

• Monitors the operation of all servers, hosts systems and network components to ensure proper functioning and availability to end-users.
• Utilizes various monitoring tools as provided such as directly reviewing system console messages, event logs, emails alerts, audible alarms from data center environmental/mechanical device monitors, or automated monitoring tools.
• Responds to error conditions on monitored systems and servers by entering message responses or operating system commands from the keyboard or performing other actions as appropriate, such as mounting storage media, per established procedures.
• Provides first-level support following established procedures, to end-users having issues such as connectivity to various servers or systems, analysis and correction of automated interfaces or printing issues, analysis and correction of user logon issues.
• Mounts and unloads backup media as needed to complete backup/restore operations.
• Assists in the BRMS management of tapes and other data backup media including completion of logs, off-site storage manifests, or to insert, remove or move media from carriers, storage containers and racks.

Skills

IBM System i

Windows-based PCs/Servers

Networking basics

Microsoft Word

Microsoft Excel

Microsoft Outlook

Verbal communication

Written communication

Customer service

Education

High School Diploma or equivalent

Job description

Universal Health Services, Inc. (UHS) in King of Prussia, PA is seeking a Computer Operator to monitor the IBM iSeries system, servers and hardware in the Corporate Data Center, and ensure OpenLink interfaces communicate properly.

The role focuses on system monitoring, responding to alerts, and providing first-level user support, including backup operations and BRMS tape management. This position requires a high school diploma, 1–3 years of related experience, and good communication and