Computer Operator

UHS of Delaware, Inc. - Corporate Office; King of Prussia (PA); On-site; USD 40,000 - 60,000; Full time

Job summary

Universal Health Services, Inc. is seeking a Computer Operator in King of Prussia, PA. You will monitor IBM iSeries systems, servers, and OpenLink interfaces in the Corporate Data Center and provide first-level end-user support.

The role includes backup media handling, BRMS tasks, and scheduled weekend work. Strong communication and basic networking knowledge are needed. Position requires 1–3 years of relevant experience, a high school diploma, and familiarity with Windows-based systems and

Qualifications

• High School Diploma or equivalent required.
• 1-3 years of related experience.
• Basic knowledge of IBM System i and Windows-based PCs/servers.
• Familiar with networking basics.
• Proficient with Word, Excel and Outlook.
• Strong verbal and written communication and customer service skills.

Responsibilities

• Monitors operation of all servers, hosts systems and network components to ensure proper functioning and availability to end-users.
• Utilizes various monitoring tools and reviews system console messages, event logs and alerts.
• Responds to error conditions by entering commands or mounting storage media per procedures.
• Provides first-level support for connectivity, interfaces, printing issues and logon problems.
• Mounts and unloads backup media to complete backup/restore operations.
• Assists BRMS management of tapes and backup media and related logs and manifests.

Skills

Verbal and written communication

Customer service

Attention to detail

Problem solving

Education

High School Diploma or Equivalent

Tools

IBM iSeries

Windows-based PCs/Servers

OpenLink interfaces

BRMS backups

Job description

Responsibilities

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com

The Corporate Information Services Department is seeking a dynamic and talented Computer Operator.

The Computer Operator performs duties necessary to monitor and ensure correct operation of the IBM iSeries computing system, all Servers and Hardware within the UHS Corporate Data Center. Monitors all OpenLink interfaces ensuring proper communication is established at all times.

Key Responsibilities include:

• Monitors the operation of all servers, hosts systems and network components to ensure proper functioning and availability to end-users.


• Utilizes various monitoring tools as provided such as directly reviewing system console messages, event logs, emails alerts, audible alarms from data center environmental/mechanical device monitors, or automated monitoring tools.


• Responds to error conditions on monitored systems and servers by entering message responses or operating system commands from the keyboard or performing other actions as appropriate, such as mounting storage media, per established procedures.


• Provides first-level support following established procedures, to end-users having issues such as connectivity to various servers or systems, analysis and correction of automated interfaces or printing issues, analysis and correction of user logon issues.


• Mounts and unloads backup media as needed to complete backup/restore operations.


• Assists in the BRMS management of tapes and other data backup media including completion of logs, off-site storage manifests, or to insert, remove or move media from carriers, storage containers and racks.

Qualifications

Position Requirements:

• High School Diploma or equivalent required.


• 1-3 years of related experience required.


• Basic working knowledge of the operation of multiple computing systems such as IBM System i and Microsoft Windows-based PCs and servers.


• Basic working knowledge of wide area and local area networking sufficient to recognize and respond to network related trouble.


• Familiar with Microsoft Word, Excel and Outlook sufficient to create or edit basic documents or open and navigate through existing documents for reference to instructions.


• Good verbal and written communications skills to speak and correspond with customers and colleagues.


• Good customer service skills with ability to remain professional and courteous in stressful situations.


• Duties are performed during an assigned 8-hour shift and may vary depending upon the shift and system work schedule.


• May be required to work scheduled company paid holidays.


• May be required to work other shifts in order to provide coverage for other Operator(s), as needed.


• May be required to work extra hours as needed to support IS Operations or attend training.

Shift: Saturday and Sunday 3:00pm to 11:00pm ET

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc., and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to \"UHS or UHS facilities\" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms \"we,\" \"us,\" \"our\" or \"the company\" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.