Weekend Customer Experience & Logistics Support

jbhunt; Lowell (MA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Disability coverage

Paid time off

Maternity/Parental leave

Paid holidays

Job summary

J.B. Hunt Transport, Inc. is seeking a Weekends Customer Experience Support professional in Lowell, AR. The role focuses on detailed clerical tasks, order processing, and coordinating loads for customers.

Under supervision, you will support multiple teams with data entry, documentation, and basic administrative duties, enabling efficient transport operations and superior customer service.

Qualifications

• High School Diploma/GED with less than 1 year of working experience.
• Ability to communicate effectively.
• Ability to multitask and prioritize.
• Quick learner with strong typing skills.
• Ability to meet or exceed customer needs and expectations.

Responsibilities

• Book loads and enter orders tendered from customers. Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads.
• Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data.

Skills

Effective communication

Multitasking

Prioritization

Fast learner

Typing

Customer service excellence

Attention to accuracy

Education

GED

High School Diploma

Job description

J.B. Hunt Transport, Inc. is seeking a Weekends Customer Experience Support professional in Lowell, AR. The role focuses on detailed clerical tasks, order processing, and coordinating loads for customers.

Under supervision, you will support multiple teams with data entry, documentation, and basic administrative duties, enabling efficient transport operations and superior customer service.