Logistics & Customer Experience Support Specialist

StartupNWA; Lowell (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) retirement plan

Life insurance

Paid time off

Six weeks maternity leave & two weeks’

Six paid holidays

Job summary

J.B. Hunt Transport, Inc. in Lowell, Arkansas is seeking a Customer Experience Support to perform highly detailed clerical tasks and support to various teams.

You will book loads, enter orders, schedule pickups, and monitor freight in transit while providing excellent internal customer service. The role requires a High School Diploma or GED with minimal experience and emphasizes effective communication, multitasking, and the ability to quickly learn new systems.

Qualifications

• High School Diploma/GED with less than 1 year of working experience.
• Excellent communication and multitasking abilities are essential.
• Ability to learn new systems quickly and maintain accuracy.

Responsibilities

• Book loads and enter orders tendered from customers.
• Schedule pick-up and delivery, trace updates, and assist internal customers with load issues.
• Monitor freight in transit and coordinate customer location appointments.
• Perform general administrative and clerical duties and maintain records.

Skills

Effective communication

Multitasking

Prioritization

Learning new systems quickly

Typing / Keyboarding

Customer service

Attention to detail

Education

GED (Required)

High School Diploma (Required)

Job description

J.B. Hunt Transport, Inc. in Lowell, Arkansas is seeking a Customer Experience Support to perform highly detailed clerical tasks and support to various teams.

You will book loads, enter orders, schedule pickups, and monitor freight in transit while providing excellent internal customer service. The role requires a High School Diploma or GED with minimal experience and emphasizes effective communication, multitasking, and the ability to quickly learn new systems.