Weekend Concierge: Elevate Elder Care Experience

Compass Senior Living; Roseburg (OR); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Accrue vacation and sick time starting

401(k) retirement savings plan

Financial wellness education program

Wellness and Fitness Resources

Early access pay

Career growth through ongoing training

Medical, Dental, Vision, and Voluntary

Employee and Family Assistance Program

Education reimbursement

Job summary

Compass Senior Living in Oregon seeks a Weekend Concierge/Receptionist to warmly greet visitors, answer calls, and support sales, marketing, and operations. You will manage the lobby experience for all visitors and assist elders and families with questions.

The role emphasizes exceptional customer service, organization, and teamwork in a senior living community, with growth opportunities and training to grow within the company.

Qualifications

• Requires experience in customer service or answering telephones, with ability to communicate clearly.
• Demonstrates kindness, problem-solving, and organizational skills.
• Able to stay composed in emotional situations and manage multiple priorities.
• Willingness to learn and work in a team environment.
• Must be able to read, write, and speak English with residents and coworkers.

Responsibilities

• Greet elders, families, visitors, and team members in person and by phone, creating a friendly environment.
• Answer incoming calls and take messages.
• Support Life Enrichment, Marketing, and accounting tasks as needed (events, mail, invoices).
• Monitor lobby area for a neat, inviting entry.
• Receive and send packages for elders and assist with questions.
• Model core values of goodness, loyalty, faith, and fun.

Skills

Customer service

Communication skills

Phone handling

Teamwork

English proficiency

Job description

Compass Senior Living in Oregon seeks a Weekend Concierge/Receptionist to warmly greet visitors, answer calls, and support sales, marketing, and operations. You will manage the lobby experience for all visitors and assist elders and families with questions.

The role emphasizes exceptional customer service, organization, and teamwork in a senior living community, with growth opportunities and training to grow within the company.