Senior Living Concierge - Elevate the Resident Experience

Cogir Senior Living; Salem (OR); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive wages, training, and growt

Early access to paycheck

Health, Dental, Vision, and Life Insur

Paid Vacation, Holidays, and SickLeave

401K with company match

Free meals at work

Employee Assistance Program

Generous Employee Referral Program and

Job summary

Cogir Senior Living is seeking a Concierge in Salem to be the first contact for residents and families, providing welcoming front desk coverage and exceptional customer service.

The role includes coordinating resident services, handling inquiries, scheduling transportation and activities, and supporting front desk operations while maintaining logs and access control. Weekend/holiday flexibility is required.

Qualifications

• High School Diploma or equivalent.
• 6-12 months of customer service or front desk experience in a hotel, retirement community, or office setting is required.
• Working knowledge of Word, Excel, and Outlook.
• Patience and willingness to assist residents, visitors, and team members.
• Friendly, assertive, professional, outgoing, multitasked, and organized.
• Availability to work flexible shifts, including weekends and holidays.

Responsibilities

• Answer a multi-line telephone, directing calls and inquiries as needed.
• Greet all families, residents, guests, and vendors with a smile.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
• Order office supplies.
• Address resident concerns or questions and elevate issues to management when necessary.
• Complete work order requests.

Skills

Customer service

Front desk

Communication

Microsoft Office

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Cogir Senior Living is seeking a Concierge in Salem to be the first contact for residents and families, providing welcoming front desk coverage and exceptional customer service.

The role includes coordinating resident services, handling inquiries, scheduling transportation and activities, and supporting front desk operations while maintaining logs and access control. Weekend/holiday flexibility is required.