Weekend Concierge & Guest Experience Specialist

Callahan Village - Roseburg , OR; Roseburg (OR); On-site; USD 1,929,000 - 3,031,000; Part time

Benefits offered by this job

Accrue vacation and sick time starting

401(k) retirement plan after 90 days

Financial wellness education program

Wellness and fitness resources with–s

Early access pay options

Career growth and mentorship

Job summary

Callahan Village - Roseburg, located in Roseburg, OR, is seeking a Weekend Concierge/Receptionist to deliver exceptional customer service to Elders and families. You will welcome visitors, answer calls, and support the sales, marketing, and business office teams with various tasks.

The role emphasizes creating a positive lobby experience, handling inquiries, and collaborating with staff while upholding our core values of compassion and respect for residents. Weekend availability is required.

Qualifications

• Experience in a customer service role preferred.
• Ability to greet visitors warmly and answer questions.
• Strong verbal and written communication in English.

Responsibilities

• Greet visitors and Elders in a friendly, professional manner.
• Answer incoming calls and take messages.
• Assist sales, marketing, and business office with tasks as needed.
• Monitor lobby area, keeping it neat and welcoming.
• Receive and sort packages for Elders; address questions/concerns.

Skills

Customer service

Telephone handling

English proficiency

Team collaboration

Multitasking

Job description

Callahan Village - Roseburg, located in Roseburg, OR, is seeking a Weekend Concierge/Receptionist to deliver exceptional customer service to Elders and families. You will welcome visitors, answer calls, and support the sales, marketing, and business office teams with various tasks.

The role emphasizes creating a positive lobby experience, handling inquiries, and collaborating with staff while upholding our core values of compassion and respect for residents. Weekend availability is required.