Weekend Concierge (11am-4pm)

Associa; Lexington (MA); On-site; USD 22,000 - 30,000; Part time

Job summary

The Dartmouth Group is seeking a Part Time Concierge to support a community in Somerville, MA, working Saturdays and Sundays from 11am to 4pm.

You will meet and greet homeowners, residents, vendors, and contractors; respond to inquiries in person, by phone, and by email; and coordinate maintenance visits.

Ideal candidates have at least 1 year of concierge experience, excellent customer service and communication skills, and a proactive, tech-savvy approach to daily tasks.

Qualifications

• 1+ years of concierge experience.
• Excellent customer service skills and conflict resolution techniques.
• Excellent communication skills, written and spoken.
• Proactive, takes the initiative, and follow-ups with manager.
• Systems savvy.

Responsibilities

• Meet and greet homeowners, residents, vendors and contractors.
• Research and respond to inquiries in-person, by phone, and email.
• Schedule maintenance contractors and vendors onsite.
• Receive, log, and distribute packages.
• Maintain a neat, orderly, and clean environment.
• Other duties as requested.

Skills

Concierge experience

Customer service

Communication skills

Proactive

Systems savvy

Job description

The Dartmouth Group is hiring a Part Time Concierge to work on Saturdays and Sundays at 11am-4pm for its community in Somervile, MA.

Daily responsibilities:

• Meet and greet homeowners, residents, vendors and contractors.
• Research and respond to inquires in-person, by phone, and email.
• Schedule maintenance contractors and vendors onsite.
• Receive, log, and distribute packages.
• Maintain a neat, orderly, and clean environment.
• Other duties as requested.

Requirements

• 1+ years of previous concierge experience.
• Excellent customer service skills and conflict resolution techniques.
• Excellent communication skills, written and spoken.
• Proactive, takes the initiative, and follow-ups with manager.
• Systems savvy.

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Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com .