Concierge Assisted living Community

Seaton Senior Living; Hagerstown (MD); On-site; USD 1,653,000 - 2,755,000; Part time

Benefits offered by this job

Competitive wages

Access to wages before payday

Flexible scheduling

Paid time off and Holidays (part-time)

Comprehensive benefits package (health

401(K) with employer matching

Paid training

Opportunities for advancement

Meals and uniforms

Employee Assistance Program

Job summary

Seaton Senior Living is seeking a friendly Concierge to support daily operations at our Maryland community. You will handle front-desk reception, answer calls, greet residents, and assist with scheduling, mail distribution, and message coordination.

The role emphasizes customer service experience, the ability to manage multiple tasks, and adherence to community policies. Flexible scheduling is offered, with opportunities for advancement within our growing organization.

Qualifications

• High school diploma or GED preferred.
• 1–3 years customer service experience and/or training; or equivalent.
• Ability to greet residents and visitors and communicate clearly.

Responsibilities

• Answer telephone and reception duties as required.
• Take complete messages with pertinent information for recipients.
• Greet residents and visitors, answer inquiries and provide directions.
• Collate brochures for the marketing department.
• Prepare meal tickets and tally meal counts for dining staff.
• Update resident lists, rosters, move-in/move-out registers, and logs.
• Coordinate appointments for residents and family members.
• Maintain a neat desk and entry area.
• Distribute mail to residents and staff.
• Maintain resident forms for credits and follow company policies.
• Other duties as assigned.

Skills

Customer service

Reception duties

Communication

Education

GED

Job description

About Seaton Senior Living

Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s leading senior living operators, Seaton Senior Living serves nearly 2,000 residents across the Mid Atlantic. Our communities are located throughout the Mid Atlantic—including Pennsylvania, New Jersey, Delaware, Virigina, and Maryland—where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day.

Part Time And Every Other Weekends

Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s leading senior living operators, Seaton Senior Living serves nearly 2,000 residents across the Mid Atlantic. Our communities are located throughout the Mid Atlantic—including Pennsylvania, New Jersey, Delaware, Virigina, and Maryland—where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day.

We Offer Rewarding Career Opportunities That Include

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

Our community is looking for a Concierge to join our team.

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Qualifications

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

EOE D/V

JOB CODE: 1007250