Concierge / Security Part Time Weekend Day Shifts

Lathrop Community; Easthampton (MA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

403B retirement plan

Massachusetts sick time

Job summary

Lathrop Community seeks a Concierge / Security part-time for weekend day shifts at our Easthampton, MA campus. This on-site role supports resident services, handles alarms, greets guests, routes calls, and assists with clerical tasks in a calm, professional manner.

The position offers two 8am-4pm weekend shifts, potential 4pm-12am or 12am-8am coverage, 403B retirement participation, and Massachusetts sick time. Compensation is $18–$19 per hour.

Qualifications

• Frontline receptionist/concierge with strong organizational skills.
• Professional, courteous demeanor and ability to stay calm in emergencies.
• Ability to monitor alarms and assist in security procedures.

Responsibilities

• Monitor alarms and respond to alerts and fire alarms.
• Greet and direct residents and visitors.
• Answer and direct incoming calls.
• Monitor the main entrance and register guests.
• Conduct internal security sweeps of the building.
• Assist with evacuation procedures as needed.
• Support administrative tasks and clerical duties.
• Assist residents and staff with clerical needs.

Skills

Organizational skills

Professional demeanor

Calm under pressure

Security awareness

Emergency response

Strong communication

Tools

Phone etiquette

Alarm monitoring

Job description

Concierge / Security Part Time Weekend Day Shifts

Job Category: Administrative Services

Requisition Number: CONCI004886

• Posted : September 8, 2026
• Part-Time
• On-site
• Rate : $18 USD per hour

Locations

Showing 1 location

Easthampton, MA 01027, USA

Description

Our receptionist / concierge is a key part of the resident services team, as well as serving an essential role in security and emergency response. The concierge is often the first point of contact for residents, their families, and guests visiting our community. We are seeking a new team member with strong organizational skills, a professional and courteous demeanor, and ability to remain calm and reliable under pressure and in emergency situations.

This position is a part time non-exempt, 16 hour per week position. Regular work schedule will be two (2) 8am-4pm weekend shifts, with the ability to cover 4pm-12am and/or 12am-8am shifts as needed.

The primary job duties of the concierge include:

• Monitor alarms and respond to personal pendant alerts, pull cord alerts, and fire alarms
• Greet and direct residents and visitors
• Answer and direct incoming calls
• Monitor the main entrance and register guests
• Internal security sweeps of the building on a regular basis
• Responsible for implementation of evacuation procedures
• Supports administrative functions such as: Room reservations, mailing brochures, maintain security, paging and telecommunications systems, drafting letters and reports as requested
• Assists residents and staff with clerical needs as requested

Lathrop Community’s concierge desk is staffed 24 hours a day, on day, evening, and overnight shifts. As a part-time concierge associate, holidays and weekends may be part of your scheduled shifts, and ability to work additional shifts to cover vacations and call-outs is required. This is a non-exempt hourly position, offering $18-19/hour, participation in a 403B retirement plan, and Massachusetts sick time.

• Participation in a 403B retirement plan
• Massachusetts sick time

Behaviors

Preferred

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.