Weekend Concierge

Magnolia Health Systems; Columbus (IN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Critical Illness

Accident

Disability Coverage

Hospital Indemnity

Life Insurance

Paid Vacation

Attendance Bonuses

Weekend Bonuses

Holiday Pay

Tuition Assistance

Student Loan Repayment

Career Advancement Opportunities

Job summary

Belmont Health and Rehabilitation in Columbus, Indiana is seeking a Concierge to serve residents and families, promoting outstanding customer service from admission through transfer or discharge.

The role focuses on building relationships, coordinating requests, and communicating concerns to supervisors while maintaining a positive, welcoming demeanor. Shift coverage includes Friday through Monday; comprehensive benefits are available.

Qualifications

• Must communicate clearly with residents and families.
• Demonstrated ability to multi-task in a busy care setting.
• Strong organizational and rapport-building skills.

Responsibilities

• Build relationships with residents and families to promote service quality.
• Coordinate tasks and information flow between residents, families and staff.
• Relay important updates to supervisors with clarity and professionalism.
• Maintain a positive, uplifting demeanor when handling requests.

Skills

Interpersonal communication

Customer service

Multi-tasking

Organizational skills

Rapport building

Reading & writing English

Education

High school diploma or equivalent

Job description

Job Description:

The concierge is the facility representative, providing services to all residents and their families and who can promote exemplary customer service experience to each resident and his/her family/representative, from the point of admission to the point of transfer/discharge.

Shift Needs: Friday, Saturday, Sunday, Monday

About us:

The Belmont Health and Rehabilitation is a skilled nursing facility located in Columbus, Indiana. The Belmont Health and Rehabilitation is seeking a Concierge to become a part of our team where our primary goal is to provide exceptional care for our residents.

About the Role:

The Belmont Health and Rehabilitation is seeking a Concierge-

• To build relationships
• To multi-task and have excellent organizational skills
• To communicate information of interest or concern pertaining to residents to superiors
• To maintain a positive and uplifting personality able to handle requests/concerns of residents and family members.

About you:

The ideal candidate would have the following skills and experience:

• High school graduate and/or equivalent highly desirable
• Must be able to read, write and follow oral instructions
• Must exhibit good organizational skills
• Must exhibit the ability to establish rapport with residents, family members,representatives, and staff members

Benefits:

The Belmont Health and Rehabilitation offers-

• Health Insurance through United Healthcare
• Dental Insurance through HRI Dental
• Vision Insurance through EyeMed
• Supplemental Insurance:
  • Critical Illness
  • Accident
  • Disability Coverage
  • Hospital Indemnity
• Life Insurance through Cincinnati Life:
  • Builds cash value
  • Employee-owned policy
  • Family coverage, including grandchildren
• Paid Vacation
• Attendance Bonuses
• Weekend Bonuses
• Holiday Pay – starts immediately with no waiting period
• Tuition Assistance Programs
• Student Loan Repayment Program
• Career Advancement Opportunities

The Belmont Health and Rehabilitation is an equal opportunity employer and gives employment and promotional consideration without regard to race, color, sex, religion, age, national origin, marital or veteran status, disability, sexual orientation, gender identity, or any other protected class as defined by local, state, or federal law.