Resident Experience Concierge – Weekend Shifts

Magnolia Health Systems; Columbus (IN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Critical Illness

Accident

Disability Coverage

Hospital Indemnity

Life Insurance

Paid Vacation

Attendance Bonuses

Weekend Bonuses

Holiday Pay

Tuition Assistance

Student Loan Repayment

Career Advancement Opportunities

Job summary

Belmont Health and Rehabilitation in Columbus, Indiana is seeking a Concierge to serve residents and families, promoting outstanding customer service from admission through transfer or discharge.

The role focuses on building relationships, coordinating requests, and communicating concerns to supervisors while maintaining a positive, welcoming demeanor. Shift coverage includes Friday through Monday; comprehensive benefits are available.

Qualifications

• Must communicate clearly with residents and families.
• Demonstrated ability to multi-task in a busy care setting.
• Strong organizational and rapport-building skills.

Responsibilities

• Build relationships with residents and families to promote service quality.
• Coordinate tasks and information flow between residents, families and staff.
• Relay important updates to supervisors with clarity and professionalism.
• Maintain a positive, uplifting demeanor when handling requests.

Skills

Interpersonal communication

Customer service

Multi-tasking

Organizational skills

Rapport building

Reading & writing English

Education

High school diploma or equivalent

Job description

Belmont Health and Rehabilitation in Columbus, Indiana is seeking a Concierge to serve residents and families, promoting outstanding customer service from admission through transfer or discharge.

The role focuses on building relationships, coordinating requests, and communicating concerns to supervisors while maintaining a positive, welcoming demeanor. Shift coverage includes Friday through Monday; comprehensive benefits are available.