Weekend Clubhouse Concierge & Front Desk

Windstar on Naples Bay; East Naples (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

Windstar on Naples Bay is seeking an energetic weekend front desk receptionist to be the first point of contact for Members at a private club on Naples Bay. The role requires a polished, professional, customer service–oriented individual who can greet guests and handle inquiries with a smile.

The position focuses on front desk duties, reservations, and clerical tasks, with opportunities to assist throughout the Club as needed.

Qualifications

• At least 2 years of office/administrative experience.
• HS diploma or equivalent required.
• Excellent written and verbal communication with all levels.
• Energetic, friendly, accommodating and personable.
• Proficient with Canva and Microsoft Office; Jonas software preferred.
• Customer service and hospitality background preferred.

Responsibilities

• Answer phone and provide information or refer callers to others.
• Greet Members, guests, vendors, salespeople, general “walk-ins” and internal associates by providing front line information, direction, and assistance.
• Distribution and organization of incoming/and outgoing mail.
• Takes dining and event reservations for the members and assists them with online reservations.
• Performs clerical duties, including typing, filing, copying, faxing, laminating, canning and composing correspondence for both management and members.
• Monitor usage of office supplies and requests order before supplies run out.
• Will be relied upon to assist throughout the Club as needed or assigned.

Skills

Customer service

Communication skills

Multitasking

Canva

Microsoft Office

Hospitality

Teamwork

Education

High School diploma or equivalent

Tools

Canva

Microsoft Office

Jonas software

Job description

Windstar on Naples Bay is seeking an energetic weekend front desk receptionist to be the first point of contact for Members at a private club on Naples Bay. The role requires a polished, professional, customer service–oriented individual who can greet guests and handle inquiries with a smile.

The position focuses on front desk duties, reservations, and clerical tasks, with opportunities to assist throughout the Club as needed.