Evening Host - Waterfront Private Club & Dining

Windstar on Naples Bay; East Naples (FL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Benefits

Job summary

Windstar on Naples Bay is seeking a host/hostess to greet guests, manage the waitlist, and escort diners to tables in a bustling private club setting on Naples Bay. The role emphasizes delivering excellent guest service and coordinating with servers and kitchen staff to ensure a seamless dining experience.

Qualified candidates have hospitality or guest-relations experience, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Experience in guest relations or hospitality preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Familiarity with POS systems is a plus.
• Professional appearance and demeanor.

Responsibilities

• Greet and welcome guests as they arrive at the restaurant.
• Escort guests to their tables and provide menus.
• Assist guests with special requests or accommodations.
• Manage waitlist and reservations efficiently.
• Maintain a clean and organized host station.
• Answer phone calls and handle inquiries.
• Collaborate with servers and kitchen staff to ensure smooth dining.
• Provide excellent customer service and address concerns.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

POS experience

Tools

Aloha POS

Job description

Windstar on Naples Bay is seeking a host/hostess to greet guests, manage the waitlist, and escort diners to tables in a bustling private club setting on Naples Bay. The role emphasizes delivering excellent guest service and coordinating with servers and kitchen staff to ensure a seamless dining experience.

Qualified candidates have hospitality or guest-relations experience, strong communication, and the ability to multitask in a fast-paced environment.