Clubhouse Receptionist - Weekends

Windstar on Naples Bay; East Naples (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

Windstar on Naples Bay is seeking an energetic weekend front desk receptionist to be the first point of contact for Members at a private club on Naples Bay. The role requires a polished, professional, customer service–oriented individual who can greet guests and handle inquiries with a smile.

The position focuses on front desk duties, reservations, and clerical tasks, with opportunities to assist throughout the Club as needed.

Qualifications

• At least 2 years of office/administrative experience.
• HS diploma or equivalent required.
• Excellent written and verbal communication with all levels.
• Energetic, friendly, accommodating and personable.
• Proficient with Canva and Microsoft Office; Jonas software preferred.
• Customer service and hospitality background preferred.

Responsibilities

• Answer phone and provide information or refer callers to others.
• Greet Members, guests, vendors, salespeople, general “walk-ins” and internal associates by providing front line information, direction, and assistance.
• Distribution and organization of incoming/and outgoing mail.
• Takes dining and event reservations for the members and assists them with online reservations.
• Performs clerical duties, including typing, filing, copying, faxing, laminating, canning and composing correspondence for both management and members.
• Monitor usage of office supplies and requests order before supplies run out.
• Will be relied upon to assist throughout the Club as needed or assigned.

Skills

Customer service

Communication skills

Multitasking

Canva

Microsoft Office

Hospitality

Teamwork

Education

High School diploma or equivalent

Tools

Canva

Microsoft Office

Jonas software

Job description

About Windstar on Naples Bay

We are a member-owned private club located on Naples Bay, 5 minutes from 5th Ave in downtown Naples. We have 350 full golf members with a wait list and 275 social members. The clubhouse is two stories, 40,000 sf in a non-bundled gated community. Amenities include 18 hole Tom Fazio golf course, pro shop, bayside practice facilities, fitness/wellness, tennis, two a la carte restaurants, a robust calendar of events, and private wine lockers. The community features 72 slip deep water marina, and a private beach on Keewaydin Island with a 40-passenger pontoon shuttle for transport. In addition to golf, tennis and wellness, the highly participatory members enjoy a variety of superlative dining options, in multiple venues. The clubhouse was renovated in 2023 to reflect the coastal lifestyle. The Food & Beverage revenues exceed $2.4M, derived from a la carte dining, private member parties and member-sponsored banquets.

Weekend Clubhouse Receptionist

Windstar on Naples Bay is seeking an energetic, outgoing self-starter to work weekends as the front desk receptionist for a Member’s only club. This is a highly visible position within the club and is the first point of contact for Members, so a genuine sense of wanting to help people is a must. The qualifying candidate should be a polished, professional, customer service-oriented individual.

POSITION SUMMARY AND RESPONSIBILITES

• Answers phone and provides information or refers callers to others.
• Greets Members, guests, vendors, salespeople, general “walk-ins” and internal associates by providing front line information, direction, and assistance.
• Distribution and organization of incoming/and outgoing mail.
• Takes all dining and event reservations for the members and assists them with online reservations.
• Performs clerical duties, including typing, filing, copying, faxing, laminating, canning and composing correspondence for both management and members.
• Monitor usage of office supplies and requests order before supplies run out.
• Will be relied upon to assist throughout the Club as needed or assigned.

REQUIREMENTS

• Saturday and Saturday Schedule Availability
• One of the most important requirements is you must be ENERGETIC, FRIENDLY, ACCOMMODATING, PERSONABLE, and able to multi-task!
• Minimum 2 years office/administrative experience preferred, with High School diploma or equivalent.
• Excellent written and verbal communication skills with the ability to effectively work with all levels of Club management, staff, members and prospective members
• Highly proficient in Canva and Microsoft Office. Knowledge of social media, website updating, and Jonas software is preferred.
• Completeness and accuracy in all works.
• Qualifying candidate must have/maintain a professional appearance
• Customer service and hospitality background preferred.