Weekend Call Center Specialist — Live Support & Customer Care

Blossman-Gas-and-Appliance; Ocean Springs (MS); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

401k w/company match up to 4%

PTO

Medical / Dental / Life / Vision ins.

Bonus opportunity

Employee Assistance Program access

Supportive work environment, ongoing专业

Ongoing professional development

Descrizione del lavoro

Blossman Gas & Appliance seeks a Call Center Specialist for a full-time, on-site position in Ocean Springs, MS. You will answer calls to provide information on deliveries, accounts, billing, and products, delivering live support to ensure a positive customer experience.

The role emphasizes weekend coverage and a 3-day-per-week workload with on-call dispatching, ideal for someone with call center experience and a collaborative, customer-focused approach.

Competenze

• Prior call center or telephone support experience preferred.
• Ability to remain professional and patient during calls.
• Familiarity with company products and services.

Mansioni

• Provide accurate information relating to deliveries, account questions, billing statements, and product knowledge.
• Deliver live customer support over the phone to ensure a positive experience.
• Assist with weekend on-call dispatching to support responsiveness.

Conoscenze

Customer Service

Microsoft Office

Retail Experience

Formazione

High School or equivalent

Descrizione del lavoro

Blossman Gas & Appliance seeks a Call Center Specialist for a full-time, on-site position in Ocean Springs, MS. You will answer calls to provide information on deliveries, accounts, billing, and products, delivering live support to ensure a positive customer experience.

The role emphasizes weekend coverage and a 3-day-per-week workload with on-call dispatching, ideal for someone with call center experience and a collaborative, customer-focused approach.