Weekend Building Ops & Guest Services

FirstService Residential; North Palm Beach (FL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision options

Paid holidays

401k with company match

Job summary

FirstService Residential is seeking an Operations Staff member for West Palm Beach, FL. The role focuses on greeting and registering guests and residents, monitoring control and emergency systems, and ensuring safety and smooth property operations.

The position requires strong customer service, clear communication, and the ability to adapt to changing shifts while maintaining logs and adherence to regulations. CPR/AED is desirable, and bilingual skills are a plus.

Qualifications

• High School diploma or equivalency required.
• FA CPR AED Certification is desirable.
• 2–3 years of experience in a similar position preferred.
• Effective written and verbal communication skills.
• Must possess strong customer service background.
• Multilingual abilities desirable.
• Strong command of information system hardware/software is required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Works shifts that are subject to change based on property needs.
• All employees are required to check in with the Property Manager during storm events.
• Be courteous and respectful to residents, guests, and fellow employees.
• Assist with unit owner construction oversight and reporting damages.
• Assist Receiving Department with deliveries, moves, and construction workers in line with Regulations.
• Relieve Front Desk staff as needed.
• Monitor Valet personnel compliance with traffic guidelines.

Skills

Customer service

Communication

Time management

Emergency response

Multilingual

IS proficiency

Education

High school diploma or equivalent

Job description

FirstService Residential is seeking an Operations Staff member for West Palm Beach, FL. The role focuses on greeting and registering guests and residents, monitoring control and emergency systems, and ensuring safety and smooth property operations.

The position requires strong customer service, clear communication, and the ability to adapt to changing shifts while maintaining logs and adherence to regulations. CPR/AED is desirable, and bilingual skills are a plus.