Weekend Admissions Coordinator — Patient Intake & Welcome

Lodi Nursing and Rehabilitation; Laguna Hills (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Benefits

401(k) Match

Paid Time Off

Life and Disability Insurance

Employee Assistance Program

Identity Theft Protection

Job summary

Lodi Nursing and Rehabilitation is seeking an Admissions Assistant to support patient transfers, admissions and scheduling, ensuring a smooth and positive experience for residents and families in Laguna Hills, CA. The role involves handling referrals, coordinating with guardians, and maintaining accurate admission information and room assignments.

Ideal candidates have a high school diploma, basic tech literacy, strong data-entry skills, and a customer-service mindset.

Qualifications

• High School diploma or equivalent.
• Basic knowledge of nursing home and/or business language and technology.
• Computer skills needed to perform clinical documentation and other data entry.
• Ability to multi-task and treat everyone at work kindly and professionally.
• Outstanding written, verbal, organizational and time management skills.
• Proven customer service or other professional/emotional maturity training or experience.
• Works collaboratively and independently, following procedures and guidelines.
• Completes tasks on time, reporting on successes, challenges, and offering solutions to problems.

Responsibilities

• Reviews referrals, assisting with patients/guardians/advocates interviews to secure all necessary information and paperwork as needed for admitting to the facility
• Answers phones, inquiries and questions regarding the admissions process
• Ensures that rooms are ready for incoming patients/residents
• Welcomes new patients/residents – ensuring a positive experience for all involved
• Maintains an accurate count of available beds, updated list of all residents and their assigned rooms, reporting and providing copies as needed to requesting agencies and authorized personnel in accordance with all privacy regulations and policies
• Admit, transfer, and discharge residents in accordance with all regulations and company policies and procedures
• Reviews, updates, provides and explains admission information packets (e.g., resident rights, notice of privacy practices, admissions contract, etc.)

Skills

Customer Service

Data Entry

Multi-tasking

Communication

Organizational Skills

Professionalism

Teamwork

Problem Solving

Education

High School Diploma or GED

Job description

Admissions Assistantneeded for a premier nursing facility. Come join our winning team!

If you have a positive attitude and desire to serve others - we will train!

Our Mission:We are professionals committed to serving others, nurturing life, and promoting an individual’s ability to thrive.

Position Summary:

Assists with patient/resident transfers and arrivals to the facility, scheduling and ensuring a positive experience for all involved, follows up on referrals, verifies insurances and other required authorizations and general office duties.

Qualifications: If you meet the below – please apply!

• High School diploma or equivalent
• Basic knowledge of nursing home and/or business language and technology
• Computer skills needed to perform clinical documentation and other data entry
• Ability to multi-task and treat everyone at work kindly and professionally
• Outstanding written, verbal, organizational and time management skills
• Proven customer service or other professional/emotional maturity training or experience
• Works collaboratively and independently, following procedures and guidelines
• Completes tasks on time, reporting on successes, challenges, and offering solutions to problems

Responsibilities:

• Reviews referrals, assisting with patients/guardians/advocates interviews to secure all necessary information and paperwork as needed for admitting to the facility
• Answers phones, inquiries and questions regarding the admissions process
• Ensures that rooms are ready for incoming patients/residents
• Welcomes new patients/residents – ensuring a positive experience for all involved
• Maintains an accurate count of available beds, updated list of all residents and their assigned rooms, reporting and providing copies as needed to requesting agencies and authorized personnel in accordance with all privacy regulations and policies
• Admit, transfer, and discharge residents in accordance with all regulations and company policies and procedures
• Reviews, updates, provides and explains admission information packets (e.g., resident rights, notice of privacy practices, admissions contract, etc.)

Benefits:

• Competitive pay
• Health Benefits – Medical, dental, and vision coverages with company paying majority of costs for Medical HMO (with buy up plan options available)
• 401(k) with company match (company match begins after 1 year of service)
• Company paid Life and disability insurance
• Paid Time Off (Vacation, Sick, Holiday)
• Employee Assistance program
• Identity Theft and Travel insurance protections
• Bene-Hub employee sponsored discount programs and many more….

We are proud to be an equal opportunity employer.

*Benefits available to full-time employees.

We are a skilled nursing facility committed to serving others, nurturing life, and promoting an individual’s ability to thrive. As a top-tier, 24-hour nursing home in Laguna Hills, we pride ourselves on providing state-of-the-art rehabilitation and nursing services.