Website & Digital Operations Lead — E‑Commerce

Moana Nursery LLC; Reno, Northern (NV, KY); Hybrid; USD 72,000 - 108,000; Full time

Job summary

Moana Nursery LLC is seeking a Website & Digital Operations Manager to oversee day-to-day website operations, e-commerce execution, and cross-department projects. Reporting to the Director of Marketing, the role ensures a consistent online customer experience and builds standard processes.

The ideal candidate is proficient with CMS, data analysis, and coordinating multiple priorities with strong written and verbal communication.

Qualifications

• Bachelor's degree in Marketing, Communications, Business, or related field required.
• 3+ years in website management, digital ops, or e-commerce.
• Hands-on CMS experience and digital content updates.
• Strong organizational and project-management skills.
• Excellent written and verbal communication.
• Ability to manage multiple priorities and deadlines.
• Proficiency with Office and reporting tools.

Responsibilities

• Maintain and update company website ensuring accuracy and brand consistency.
• Coordinate website improvements with internal teams and vendors.
• Document processes and support cross-training for continuity.
• Support e-commerce inventory visibility and promotional execution.
• Assist with email marketing, content updates, and campaign setup.
• Create and maintain project plans and status updates.
• Track deadlines, risks, and report to leadership.
• Provide admin support for leadership-approved priorities.
• Coordinate community programs and partner initiatives.
• Monitor website traffic and campaign results; report insights.

Skills

Website management

Digital operations

Project coordination

Data analysis

Communication

Attention to detail

Education

Bachelor's degree in Marketing/Communications/Business or related field

Tools

CMS (Content Management System)

Microsoft Office

Google Analytics

Job description

Moana Nursery LLC is seeking a Website & Digital Operations Manager to oversee day-to-day website operations, e-commerce execution, and cross-department projects. Reporting to the Director of Marketing, the role ensures a consistent online customer experience and builds standard processes.

The ideal candidate is proficient with CMS, data analysis, and coordinating multiple priorities with strong written and verbal communication.