Web Order Processor

Productivity Inc; Littleton (CO); Presencial; USD 29.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Insurance –Day

401k with Match

Generous PTO – Holidays, Personal &amp

Descripción de la vacante

Productivity Inc in Littleton, CO is seeking a detail-focused Web Order Processor to join our operations team. You will enter and process web orders for all branches, verify pricing, notes, and shipping details, and keep orders moving by communicating with Purchasing and Warehouse.

This full-time role offers competitive hourly pay, day-1 medical, dental, vision, a 401k match, and generous PTO. You will collaborate cross-functionally, resolve discrepancies quickly, and provide reliable customer

Formación

• 3+ years of office/administrative experience.
• Strong attention to detail.
• Ability to interact professionally with internal and external customers; strong presentation skills.
• Ability to investigate through research and resolve problems.
• Ability to work independently with minimal supervision.
• Strong computer knowledge.

Responsabilidades

• Enter and process web orders for all branch locations in a timely and accurate manner.
• Review orders carefully for customer notes, special instructions, shipping requirements, quantities, pricing, and product information.
• Monitor backorders and product availability and communicate updates to customers in a timely and professional manner.
• Work with Purchasing to communicate product demand and recommend items that should be stocked or discontinued based on web order activity.
• Research and resolve cost, pricing, product, and order discrepancies to ensure accurate processing.
• Monitor and follow up on open orders, coordinating with Purchasing, Warehouse, Customer Service, and other departments to resolve issues and keep orders moving.
• Provide backup support to Warehouse operations as needed and assist with order fulfillment priorities.
• Perform additional duties and responsibilities as required to support department and business needs.

Conocimientos

Office admin

Attention to detail

Customer interaction

Presentation skills

Research skills

Independent work

Computer skills

Herramientas

Microsoft Office

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Web Order Processor

Littleton, CO, US

Salary Range: $21.00 To $24.00 Hourly

Web Order Processor

• $21.00 - $24.00/hour - annual performance & salary reviews
• Excellent Medical, Dental, Vision Insurance – Day 1 of Employment
• 401k with Match
• Generous Paid Time Off – Holidays, Personal & Vacation
• Full-time - 40 hours/week, Monday - Friday, 8 AM - 5 PM

Responsibilities

• Enter and process web orders for all branch locations in a timely and accurate manner.
• Review orders carefully for customer notes, special instructions, shipping requirements, quantities, pricing, and product information.
• Monitor backorders and product availability and communicate updates to customers in a timely and professional manner.
• Work with Purchasing to communicate product demand and recommend items that should be stocked or discontinued based on web order activity.
• Research and resolve cost, pricing, product, and order discrepancies to ensure accurate processing.
• Monitor and follow up on open orders, coordinating with Purchasing, Warehouse, Customer Service, and other departments to resolve issues and keep orders moving.
• Provide backup support to Warehouse operations as needed and assist with order fulfillment priorities.
• Perform additional duties and responsibilities as required to support department and business needs.

Requirements

• 3+ years of office/administrative experience.
• Ability to quickly and efficiently organize, track and follow up on numerous details and projects.
• Must possess strong attention to detail.
• Ability to interact professionally and tactfully with internal and external customers. Strong presentation skills.
• Ability to invenstigate through research and conversation and resolve problems or questions.
• Ability to work independently with minimal supervision.
• Strong computer knowledge.

Why our company?

Productivity is known for its impressive customer service and integrity within our industry. That reputation is only achieved by hiring the right people, treating them with respect, providing excellent customer service, and acting with integrity where our employees are concerned. We are a stable, established company, and we’ve been around for a long time! Over the years, we have continued to grow, learn, evolve, and expand, providing growth opportunities to our long-term employees.

We are committed to providing Equal Employment Opportunities to all employees and applicants.