Web Designer/Administrator Senior (Intermediate underfill)

University Of Michigan; Ann Arbor (MI); Hybrid; USD 73,000 - 77,000; Full time

Job summary

The University of Michigan Equity, Civil Rights & Title IX Office is seeking an experienced Web Designer/Administrator Senior to manage multiple WordPress sites and drive a content strategy focused on accessibility and user experience. You will oversee design, deployment, and ongoing improvements across several university sites and an intranet.

The role requires collaboration with a four-person communications team, strong project management skills, and a commitment to accessibility standards

Qualifications

• Bachelor's degree in web design/development, UX, graphic design, communications, or related field.
• 5+ years of relevant web design experience, preferably in an educational setting.
• Portfolio of original work demonstrating proficiency in design and deployment of websites and web content is required.
• Experience with designing, building, and maintaining websites from concept to launch.
• Experience with Mailchimp for email marketing.
• Proven ability to work independently to create accessible, secure websites.
• Excellent interpersonal and communication skills; ability to collaborate with cross-functional teams.
• Commitment to accessibility and WCAG 2.1 AA standards.

Responsibilities

• Website Management & Maintenance (70%): manage site properties, ensure accessibility and security.
• Design, build, deploy, and maintain content for ecrt.umich.edu, disability.umich.edu, pear.umich.edu, and intranet.
• Provide consultative guidance on accessibility sites and content strategy.
• Manage information architecture, navigation, and content organization.
• Routine WordPress/Pantheon maintenance and third-party updates.
• Ensure WCAG 2.1 AA compliance in collaboration with partners.
• Strategic Leadership & Project Management (20%): develop web content strategy across ECRT sites.
• Lead web projects from discovery through launch and improvements.
• Lead redesigns of primary sites and other properties as directed.
• Newsletter Production (5%): collaborate on monthly newsletters using Mailchimp.
• Analytics & Tracking (5%): use GA4 and other tools to measure performance.

Skills

Web design

User experience

Cross-functional collaboration

Accessibility

Education

Bachelor's degree

Tools

Mailchimp

Job description

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position, outline your relevant skills and experience, and must include a link to your portfolio with website samples called out. This is currently a hybrid role requiring a minimum of three (3) daysper week in the office. The work modality is subject to change.

Who We Are

The University of Michigan's Equity, Civil Rights & Title IX Office provides support, resources, and education to promote a safe and non-discriminatory living, learning, and working environment for all members of the university community. The office consists of several teams: Civil Rights, Disability Equity Office, Intake and Support, Title IX, and Prevention, Education, Assistance & Resources.

Job Summary

The Equity, Civil Rights and Title IX Office seeks an experienced Web Designer/Administrator Senior to join its communications team responsible for advancing awareness of ECRT services and resources, university policies, and key initiatives. The ideal candidate is a collaborative partner with deep experience in website management and a commitment to digital accessibility and providing a positive user experience. You will use your skills and experience to maintain ECRT's digital presence across multiple WordPress websites and to develop and implement a website content strategy. This position requires strong organizational skills, sound judgment, curiosity, and the ability to manage projects from start to completion. You will join a communications team of four, including a multimedia designer and communications specialist, that supports the complex communication needs of multiple teams across ECRT. This position will report to the communications manager.

Responsibilities*

Website Management & Maintenance (70%)

Manage website properties and ensure that sites are secure, engaging, user-friendly, and accessible.

Design, build, deploy, and maintain website content for ECRT websites: ecrt.umich.edu, disability.umich.edu, pear.umich.edu, and an intranet website.

Provide consultative guidance around web content for the co-owned digital accessibility site: accessibility.umich.edu.

Manage website information architecture, including navigation, page structure, content strategy, and organization of websites.

Perform routine WordPress/Pantheon maintenance, including the updating of third-party extensions deployed to sites.

Ensure that websites, web content, and hosted video and media content meet university standards for accessibility, including compliance with WCAG 2.1 AA guidelines, in consultation with appropriate partners.

Strategic Leadership & Project Management (20%)

• Develop a comprehensive web content strategy to improve how information is presented and accessed across ECRT websites.
• Manage web projects from discovery through implementation, testing, launch, and ongoing improvement.
• Lead redesign of ecrt.umich.edu and periodic redesigns or refreshes of other web properties, as directed.

Newsletter Production (5%)

Collaborate with the communications team and internal partners to produce monthly newsletters, with responsibility for design, build, and publish functions using email marketing tools (Mailchimp).

Analytics & Tracking (5%)

Use data from Google Analytics (GA4) and other tools to assess website performance and inform content strategy.

Contribute to monthly tracking reports to illustrate website and newsletter performance.

Research and implement best practices and new tools to increase efficiency and impact.

Required Qualifications*

Bachelor's degree required, preferably in web design/development, user experience, graphic design, communications, or a related field.

5 or more years of relevant experience in web design, or a closely related role, preferably in an educational setting.

Submission of a portfolio of original work demonstrating proficiency in design and deployment of websites and web content is required to be considered.

Experience designing, building, and maintaining websites from concept to launch.

Experience with email marketing platforms such as Mailchimp.

Demonstrable experience in working independently to create impactful, accessible, and secure websites.

Excellent interpersonal and communication skills; able to collaborate with cross-functional teams and present concepts to a non-technical audience.

Commitment to accessibility and inclusivity; familiarity with accessibility standards (e.g., WCAG 2.1 AA) and how they apply to digital assets.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes . This position is primarily on campus and in-person.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Working Title

Job Title

Web Designer/Administrator Sr

Work Location

Modes of Work

Hybrid

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

President Office

Department

Equity, Civil Rights and Title

$72,500.00 - $77,000.00

Communications & Marketing
Information Technology