Web Content Strategy & Operations Specialist

Interactive-Strategies; Los Angeles (CA); On-site; USD 70,000 - 88,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Flexible schedule

Remote work options

401(k) match

Professional development

Job summary

Interactive Strategies, a DC-based digital agency, is seeking a Web Content Strategy Specialist (Operations) to shape content across nonprofit and associations. You’ll coordinate content planning, audits, migrations, CMS implementations, and QA with strategists, designers, developers, and clients.

This role emphasizes structured work, large data sets, and clear documentation, with opportunities to grow in UX, SEO, accessibility, and AI-enabled workflows while delivering tangible digital

Qualifications

• Experience in digital content, strategy, operations, or related UX/content fields.
• Experience supporting complex website redesigns, migrations, or builds.
• Proven ability to conduct content audits and maintain large content inventories.
• Strong proficiency with spreadsheets and managing large datasets.
• Hands-on experience in CMS platforms WordPress, Drupal, Sitecore.
• Strong writing and editing skills for digital applications; focus on UX and accessibility.

Responsibilities

• Support content strategy for website redesigns from discovery to launch.
• Present audit findings and explain the rationale behind recommendations.
• Conduct content audits and decide retention, revision, consolidation, relocate, or removal.
• Organize and inventory large volumes of website content and documentation.
• Manage content review workflows using Bynder Content Workflow and PM tools.
• Build spreadsheets tracking content status, ownership, and migration.
• Develop page outlines, content models, IA recommendations, and wireframe content.
• Write and edit digital content applying UX, accessibility, SEO and brand practices.
• Enter, migrate, format, QA content in WordPress, Drupal, Sitecore.
• Collaborate with strategists, designers, developers, PMs and clients.
• Identify opportunities to improve content processes and workflows.

Skills

Content strategy

Content operations

UX design

Writing & editing

Project management

Client communication

SEO knowledge

Accessibility basics

Tools

WordPress

Drupal

Sitecore

Bynder

Job description

Interactive Strategies, a DC-based digital agency, is seeking a Web Content Strategy Specialist (Operations) to shape content across nonprofit and associations. You’ll coordinate content planning, audits, migrations, CMS implementations, and QA with strategists, designers, developers, and clients.

This role emphasizes structured work, large data sets, and clear documentation, with opportunities to grow in UX, SEO, accessibility, and AI-enabled workflows while delivering tangible digital